New Reviewer

New Haven Register just more than doubled their monthly fee

We from $14.95 to $29.99 a month for digital edition just like that. Digital costs have gone down not up!! I can't imagine what justified this more than doubling of the digital only edition of their paper. I will be canceling and watch the news for free.

User's recommendation: Don't do it watch the news on TV for free.

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ID
#3721886 Review #3721886 is a subjective opinion of poster.
Preferred solution
Price reduction

Delivery issue

Myself & two neighbors still need papers closer to front door. It's a little better, but still not therepapet location
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ID
#3716598 Review #3716598 is a subjective opinion of poster.
Location
Warwick, Rhode Island

This company rips people off!

Even after you cancel subscription to their rag, they still go into your account and take money anyway! I have filed a complaint with my bank. What a *** company!

User's recommendation: Avoid Hearst Publications.

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ID
#3677048 Review #3677048 is a subjective opinion of poster.
Location
Sandwich, Massachusetts

No compliant

I questioned how extensive your coverage is of SCSU Baseball - I'm a.previous subscriber and have considered subscribing again. I left a voice-mail message for Sean of the Registers Sports department but, as of yet, haven't heard the answer to my question! Thanks for communicating
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ID
#3459806 Review #3459806 is a subjective opinion of poster.
Location
Branford, Connecticut

Failure to reach the New Haven Register

The number that is suggested by the internet and a technician is no longer in service. The chat option is worthless. It just connects you with a technician, All I want to do is put a vacation hold on the paper. I have just spent 1/2 hour trying to get this accomplished. Now I would like to just cancel the subscription.

User's recommendation: Do not subscribe.

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ID
#3224227 Review #3224227 is a subjective opinion of poster.
Location
Branford, Connecticut
New Reviewer

Story for newspapet

Im being kicked out of home I am single mom Neighbor has deranged cat that attacked me and my cats true story NEWS WORTHY 203-623-**** 11 Peck St Milford please help me no income waiting on SS disability pin in finger 54 years old
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ID
#2737283 Review #2737283 is a subjective opinion of poster.
Location
Milford, Connecticut
Preferred solution
Help with a problem
New Reviewer

New card number

I have a new card number I would like yall to have it. I would like to give yall more this is all I have for now.
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ID
#2514284 Review #2514284 is a subjective opinion of poster.
Preferred solution
To please give the Company my new card number please.
New Reviewer

Do not subscribe to Hearst publications

Update by user Feb 12, 2020

As of February 12 they have not responded. I just get bills for a newspaper I did not order, do not want and is not delivered to my house.My next step is to contact the state attorney general.

Original review posted by user Jan 13, 2020
I am NOT a subscriber to the New Haven Register. But I get bills for it. I do not receive the paper, I do not want the paper, I have no interest in the paper. I have called and written to them about this situation. They do not answer the phone and they do not respond to letters. This morning I spent 2 hours waiting on the automated phone service. No one answered. The few times I managed to get through to a person in the past I was told the problem would be corrected. It was not! I was told someone would call me back. They never did! Their customer service is terrible. I am not going to pay for something I did not order, do not want and do not receive.
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ID
#1760118 Review #1760118 is a subjective opinion of poster.
Service
New Haven Register Customer Care
Pros
  • No pros
Cons
  • Terrible service
Reason of review
not a customer but being billed

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