Birdella Huw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

New Faces

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
New Faces found me on Casting Calls 360. Offering me a photo shoot from Target that I never received. They told me I had to pay a one time $24.95 which was debited from my account every month until I made them stop. I never got any results from this company. I asked them to cancel my membership, because it was just a waste of my money and time. They told me to wait six months and I will see results. I didn't get any results. I emailed them and no one didn't respond either about the talent search. I
View full review
Loss:
$100
Pros:
  • Suppose to be free to join
Cons:
  • Every month they are charging you
Reason of review:
Warranty issue

Preferred solution: Full refund

Vicky Jzb
map-marker Brooklyn, New York

New Faces will empty your wallet dry!!!

My close friend and her mother were approached by a "scout" at the Queens Center Mall a few months ago. I was appalled to hear that this company charged 700 plus dollars for pictures to be taken of her at their office. They charged $45 for the CD of the pictures. Then they talked her mother into signing a vauge contract--and she is not from this country and did fully understand that you have ONLY 3 DAYS to cancel it and only through certified mail and some other tricky way--instead of giving a simple refund in 30-60 days.This company then called her and offered a second contract and asked for more money to UPGRADE for 4 more years!!!!! This cost over $1000 dollars. Then they called her about a job for MACY'S saying she was selected out of all the other kids. The job was then cancelled and she never worked ONE SINGLE DAY--This is the list of excuses: " MACY'S has changed the date of the shoot (May 27)", "The Director/Manager '''JAMES" was not available", "James is in the hospital", "Oh the moved company and he's not around". --Wait, how does the company moving have anything to do with him being available??? NEW FACES ARE STRAIGHT UP FILTHY SCAMMERS!! Anyone who has dealt with or who is thinking of doing so MUST STOP NOW! Do not trust anything they say---even TYRA BANKS knows that a true agency will not ask for thousands of dollars without any work ever being done at all. I will report them--contact the Consumer Af'fairs bureau and expose them for their GREED!!!!!!!!!!!!!!!!!!!!!!!
View full review
Anonymous
map-marker New York, New York

New faces development is a scam...stay away

it happen to me...scam from this company in queens mall center. i thought ..in the mall and a lady approach my kids and got my number. we went and got convince my kids are really nice looking. we paid for the photo shoot. later a week, i need to pay more because the photo negative and the website. further i was called to congrulate my kids to pick for macy contract. before i went they ask to pay up front, otherwise they give to other kids. when we went there, no contract, no refund. i am so mad .. because my kids are looking forward this. they destroy my kids dream and mine heart. these person should be punished for people dream and hard earn money.
View full review
Loss:
$5000
1 comment
Guest

Is there a lawsuit going on with new face?. They are thieves. I want my money back

sadaf n
map-marker New York, New York

About new faces development

omg i was just searching for new faces development and saw all off the review about this business i'm about to cry i payed $300 for photo shoot fee $500 , $45 for the cd and $275 for online service for 6month after that i was waiting and hoping that i will get a call but its been 7 months after reading so many review about it im sure i lost all of my money now i don't no what to do , it was for my daughter she is 26 months can some one please help me thank you,i really your help please .
View full review
Loss:
$1000
1 comment
Vicky Jzb

My close friend and her mother were approached by a "scout" from NEW FACES at the

Queens Center Mall a few months ago. I was appalled to hear that this company charged 700 plus dollars for pictures to be taken of her at their office. Then theycharged $45 for the CD of the pictures. Then they talked her mother into signing a vauge contract--and she is not from this country and did fully understand that you have ONLY 3 DAYS to cancel it and only through certified mail and some other tricky way--instead of giving a simple refund in 30-60 days.

This company then called her and offered a second contract and asked for more

money to UPGRADE for 4 more years. This cost over $1000 dollars. Then they called her about a job for MACY'S saying she was selected out of all the other kids.

The job was then cancelled and she never worked ONE SINGLE DAY--This is the

list of excuses: " MACY'S has changed the date of the shoot (May 27)", "The

Director/Manager '''JAMES" was not available", "James is in the hospital", "Oh the

moved company and he's not around". --Wait, how does the company moving have anything to do with him being available??? NEW FACES ARE STRAIGHT UP FILTHY SCAMMERS!!

Anyone who has dealt with or who is thinking of doing so MUST STOP NOW! Do not

trust anything they say---even TYRA BANKS knows that a true agency will not ask for

thousands of dollars without any work ever being done at all.

I will report them--contact the Consumer Af'fairs bureau and expose them for their

GREED!!!!!!!!!!!!!!!!!!!!!!!

bgosh
map-marker New York, New York

They got us too!!!!

new faces devt, company call us for appointment too telling us they'll evaluate if baby have talent for GERBER model.scouted at the mall no fee or money involved they said but after the manipulations good tactics and assurance that baby got a job waiting we end up charge for 1 outfit with corresponding amount for photoshoot to pay... saying we have to pay for it so they can send and show it to thier affiliates so if they choose your baby for modelling or advertisements like babies r us,baby magazines and etc... this company ripped off lots of money everyday to innocent people. beware
View full review
Loss:
$400
real m
map-marker Levittown, New York

Newfaces development

well i also got rob by this so call company in hicksville ny, they made it so real we believe it!! i am so mad at myself. we spend over 4,000.00 in this *** company!! first the appoiment then talking and getting convince with this tovar after that are the pictures my son took and then more money!! i don't know why i didnt look them up. is been over a year know and i havent heard about them!! i have call them and they always make up stories. we should call news 12 the bronx and give them a visit all the PEOPLE THAT HAVE BEEN RIP OFF !!
View full review
Loss:
$6
3 comments
Guest

New Faces was already fined by the AG and they were supposed to clean up their act but they are still doing their old game. I really pity the people who get taken.

Guest

Contact Attorney General's office the phone number to do the complaint is 1-80*-***-****.Also you could get the application online at www.ag.ny.gov

Guest

:( i agree we should call news 12 on them!! and tell in every site to alert the all people that have been RIP OFF!!!WE ALL SHOULD GIVE THEM A VISIT

View more comments (2)
Jada Byl
map-marker New York, New York

New Faces Development Center Scam Scam Scam

I want everyone aware of this agency. It is not licenced, it is a place that preys among innocent parents and children. They scammed me out of $850. I took my daughter for an appointment and right away the art of persuasion started from Mecca H who works there. She showed us packages right away and we purchased from her great tactics of manipulation. Right away without reading the contract, they took pictures of my daughter. I went home uneasy read the content and it explains no refunds once pictures were taken. Now I am trying to fight this. Please if anyone has an experience let everyone aware.
View full review
Loss:
$850
83 comments
Guest

HI ALL. HAVE YOU ALREADY COMPALIANT WITH THE ATTORNEY GENERAL ERIC T. SCHNEIDERMAN? MY FRIEND CALLED THE ATTORNEY GENERAL OFFICE AND SHE RECEIVED A COMPLAINT FORM.

Contact the Attorney General

On this page, you will find information to help you contact Attorney General Eric T. Schneiderman and key links for reaching the Attorney General's Office.

To contact our office by phone, please call one of our hotlines:

General Helpline: 1-80*-***-****

TDD/TTY Toll Free Line: 1-80*-***-****

Immigration Fraud Hotline: 1(86*) ***-****

Healthcare Hotline: 1-80*-***-****

Medicaid Fraud Control Unit: 212-417-****

To contact our office by mail, please write to:

Office of the Attorney General

The Capitol

Albany, NY 12224-****

Guest

This had happen to me to I paid two thousand dollars for my pictures to be taken and they never tried to call me back for any jobs. They did the same process as everybody else. We need justice!!

Guest

omg i was just searching for new faces development and saw your review i'm about cry i payed $300 for photo shoot fee $500 , $45 for the cd and $275 for online service for 6month after that i was waiting and hoping that i will get a call but its been 7 months after reading for review now i don't no what to do , it was for my daughter she is 26 months

Guest

People! Please do not fall for their misleading tactics!

They charge you an arm and a leg for just taking pictures then charge you again for "promoting" you on their own website! The place is run buy a convicted felon and drug addict (FACT) they have booths setup in malls prying on children that they have a "look" these kids who approach you are payed based upon how many people they get to go for a free interview. GUESS WHAT? Its a hardcore sales pitch.

Do ever go!

They even a burned down their old office to collect on insurance money (fact) Please don't ever go! Save yourself untold aggravation and loss of your hard earned money!

Guest

Thank you all for ur comments because I too have an appointment with them tomorrow but I wasnt feeling too good about it and decided to look them up and came upon the reviews. Thank God I receive my confirmation and can go to my bed in peace and tomorrow when they call me I shall give them a piece of my mind. My prayers goes out to u all that was cheated by them but God never sleeps and justice will be given to you all...keep fighting and keep ur faith because it is bcuz of u all others will not be affected!!!

Guest

Contact Attorney General office to do the complaint the phone number is 1-80*-***-****. Also you could get the application online to do the complaint the e-mail is www.ag.ny.gov

Guest

I was scheduled for and appointment with these ppl for today but my gut feeling wasn't good and decided to do some research on them and came upon these reviews. Thank you all so much for these review it is so helpful and appreciated by ppl like me.

God knows in these times ppl don't have money to be spending just to be scammed out of it by rats like NEW FACES DEVELOPMENT.

Places like this is what brings down a country and all the ppl who have ambition for there aspiring and potential children. thank you everyone for your comments and warning

Guest

I went there with my baby expecting evaluation. We were tricked into purchasing a package costing $550.00 after discounts, and pictures had to be taken immediately even though we did not really had time.

I did not have a chance to read a contract. Only at home it turned out that the way the contract was explained by Omar Ovar was far away from true. He put a lot of pressure on me by saying that all decisions have to be taken then. Otherwise my child would be exclueded from their program for a whole year and we could not be back.

After viewing pictures, we were told we had to pay extra for "promotion" - displaying pictures of our child on their webside. They assure you that it is 95% guaranteed that your child will get a job but nothing is in writing.

SCAM, MANIPULATION, LIES. DO NOT BE NEXT!!

Guest

I went their too, and realize that these people are full of ***!!!..so i didnt leave a down payment, or purchase no packages...I know for a fact that you can get a professional portfolio done for a little less than $300 with the proper research. NEW FACES CAN KISS WHERE THE SUN DONT SHINE!! RIGHT BELOW MY SPINE...

Guest

THEY HAVE TO SHUT THIS PLACE!!!SO THEY COULD STOP TAKEN POEPLES MONEY!!CALL CALL NEWS CHANNEL ON THE..PPLZ WE NEED TO DO SOMETHING FOR EVERYBODY

View more comments (82)
Hugo Fso
map-marker Brooklyn, New York

New Faces Development Scam

I am writing to report about New Faces in Hicksville. They are running a complete circus show at that company at the expense of hundreds of people's hard earned money. The worst part of all, is that these people are "specialized "in kids, so they corner you playing with your own and your kid's emotions, ambitions and/or expectations. It's an ugly job, using parent's love for their children to ripping them off money. Let me tell you how their entire operation works. First they find a way to pull you in so they send out scouts to malls, beaches, or any other crowded area where there are a lot of young people. These scouts have no special training and usually know nothing about the modeling or acting business themselves but are told to just bring anyone and they get paid based on how many people sign up. In my case, they called me up to come in for an interview. So you go in and meet a "director" who is nothing more than a salesman (James) and convinces you that you need comp cards or headshots or any kind of photo shoot, and he works with his "employee" (Omar, "senior development director") who has told you James could give a discount if you do enroll on spot (a cheap and old sales pitch). They charge you a ridiculous amount of money and say that you have everything it takes and once you get your pictures taken you will get your $800 back or whatever they happened to charge you. That never happens. What they don't tell you is that they own the photo studio and the photographer and if it were legit you would be able to take your photos anywhere and get much better quality. After your photos are taken you meet with them again with the "marketing manager" (Isabel) who also knows his job very well (7 years of people's ripping off experience), but sleekly, they tell you to come back after 3 business days to review the pictures -time they need to null any intent to cancel the contract you've sign in the beginning- and find out that you need to get copies of all of them and after discussing that you need about 5 photos for a good comp card you end spending about $550 or so on 100 comp cards. They happen to own the printing place also that makes the comp cards and that is more money in their pocket. Then they explain that agents and casting directors go ti gigacomps.com and you need your comp card on the site and you will get more work that way and they charge another $800 for a 1 year membership. Well, surprise surprise...they happen to own the website as well. So for me, that was not a surprise, it's a medium type agency, mostly average should I say, with steady regular expenses and operation's cost. So they MUST to get something to carry on with that. And that's OK with me, they sell you promises. But they DON'T tell you the truth from the beginning. It's an elaborated sales process with different levels of processing, with a lot of smiles and "warmers" to keep you up and excited, but NOBODY explains you from the beginning and in clear English how much ALL the process will cost you. They allow you to go paying for one thing first (photo shoot), then, once they get you all excited (and your kids as well) with the photos and warm promises, they charge you again (photo cards) and finally, they try to charge you again to "promote" your file with a "membership" in what they claim to have (250 or so) companies/agent/casting directors, etc. I felt like a blind folded cattle being driven to the slaughter-house. After I told them I will not pay for anything else we did agree-on from the begging, I've try to contact them again to get my money back. Yeah, that's gonna happen. They never in, they're busy interviewing (ripping off) people or they have Donald Trump-like schedules, a harder-than-a-fish catch. So, money: Bye, bye. My advice to you. Stay as far away from these people as possible. They are crooks and do not deserve to bring in another penny!! Spread the word! Only with your help can we put these crooks out of business. Trust me. I have learned the hard way to stay away from these kind of crooks.
View full review
1 comment
Guest

Hey guys I've been scammed by this company! I want these people to get out of business they are just robbing peoples money and they don't call you back they just take the photos and tell you they'll call you and let you go and that's how they get their money!

I'm mad because I spent a lot of money on my daughter to fufil her modeling dreams. They don't think about anyone but themselves and dont care about breaking a little girls heart they should not trick any one else into doing the same thing I did and they should be sewed!

:( :( :roll :p :sigh :cry :? :( :upset :( :( :(

mannylen G
map-marker New York, New York

LET'S POOL TO HAVE NEW FACES DEVT CENTER SHUT DOWN

Same story, my children were scouted at the mall. We were finally convinced through their numerous phone call, and went there on 1/22/11. We waited for hours and told them to come back another day. THEY THEAT US, ONCE U LEAVE, YOU'RE CHILDREN WILL NOT BE ACCEPTED ANYMORE (we got fooled)! We signed and paid $1,500. We were given a photshoot date 1/29/11@***m. We're told it's discounted. We were about to leave, James Muniz, forced us and told us children need to practice posing in front of cameras. We came home, my daughter, googled and found all scams about them. I called them, sent the cancellation on 1/24/11,postmarked, with return receipt, 1/26/11, met the 3-day cancellation. James Muniz, called me, he received them , but don't want to refund my money. he said, pictures were taken, etc. Discover card denied credit, saying new faces, said contract is valid. etc. NEW FACES HAS FRAUDULENT REFUND POLICES, FRAUDULENT PRACTICES. ETC. THE CATCH AND THE BAIT, ONCE YOU'RE in, You're trap, and once you paid, they forced you to take pictures, that's it. Then you can't cancel. EVIL PEOPLE!
View full review
6 comments
Guest

I agree with everyone I am willing on doing something about it if you are interested please email me at jellabella25@***.com

Guest

WE NEED TO DO SOMETHING FOR ALL THE PEOPLE THAT HAVE BEEN RIP OFF BY THEM AND WE HAVE TO MAKE THEM SHUT DOWN THE PLACE BEFORE MORE PEOPLE SPEND MORE MONEY LIKE US!!! EVERYBODY CALL NEWS 12, 5, 9 AND 1 and channel 6

Guest

Im surprised that the Queens shopping center lets them operate their business to prey on the decent people who shop there. It would help greatly if they were told to operate elsewhere.

Guest

I met with Francesca Malinconico and she said the same things James Muniz said. This is her from Ronkonkomawww.peekyou.com/francesca_malinconico/3655**** She tried selling me something else after I paid $1800 for my photos!

Guest

I too was scammed by New Faces, but was able to recoup my money. I disputed the charge through AMEX. Initially they sided with New Faces, who had refunded me 25% of my initial outlay, because they said that I had signed a valid contract. But, I contacted AMEX again, gave additional details of the transaction, including the voice recording of the conversation I had with James when I cancelled, as well as specific questions they should ask New Faces. In the end, New Faces did not respond to additional query from AMEX, and AMEX credited me the remaining monies because of the lack of response.

I was not initially impressed with AMEX's investigation, as when they initially ruled in favor of New Faces, they should have informed me of their findings first before rendering a verdict. In the end though, they got it right.

Getting this money back required a lot of effort and many hours. Be prepared to give a very detailed description of the events. Most importantly, record all correspondence with New Faces, they are very clever in what they say and how they say it, but I think it will clearly show deception and a concerted effort to mislead. I think the key in the end to getting our money back is that I read the contract BEFORE signing it, and noticed the clause which indicated that if they took any photos it would impact our rights. To be honest, I didn't fully understand it at the time, but I did ask if taking the photos then in any way impacted our rights to receive a full refund later. They said no, and of course tried to lie about it later, but I think the reason we were able to get a refund is that there ultimately too many inconsistencies in the many versions of their story.

Good luck in getting a refund.

Guest

Im dealing with that damnn agance to get my money back, I had the same situation and still fighting with James who apparantkey is an ex-convict and the company is run by his wife .

Please, let me know if someone was able to get the money back ,

I canceled within 48 hr and the still own me $750 .

View more comments (5)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article