Gloria B Dus

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Missing apartment number on package

My order could not be delivered because my apartment number was missing. Please update my address. 1501 Parkside ave 6F Ewing, No 08638

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Loss:
$136
Pros:
  • Great company

Preferred solution: Deliver product or service ordered

Osvaldo O Sfs

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Verified Reviewer
| map-marker Silver Spring, Pennsylvania

Un pedido

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New Era Cap - Un pedido
New Era Cap - Un pedido - Image 2
New Era Cap - Un pedido - Image 3
Contains 1 confidential file for company representatives
Original review updated Nov 26, 2024

Compré en línea y no llegó completo mi pedido, eran 15 gorras por las que pagué.Y solo llegaron 8 gorra

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Loss:
$390
Pros:
  • Quiero mi dinero de regreso
  • No volver a comprar con ellos
Cons:
  • No volver a comprar

Preferred solution: Full refund

Rama A Jdz

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Wrong size

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New Era Cap - Wrong size
New Era Cap - Wrong size - Image 2

The size is incorrect and I need to know what to do to return it. I just need to know what to do to send it back and get it exchanged.

I still want it, I just need the correct size. 859-397-****, 1858 1/2 N.

Mill St. London, KY 40741, rallen2019@***.com.

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Preferred solution: Exchange

User's recommendation: The best

Anonymous

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Verified Buyer
| map-marker Mentor, Ohio

Because I have order for more than 3 weeks

New Era Cap - Because I have order for more than 3 weeks
Contains 1 confidential file for company representatives

I have order for more than 3 weeks and a I need my order today or tomorrowthe order is US313****

I need that order this week because i need and i want to know if they send my order

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User's recommendation: Everything is fine Just that order

Khalid R Szc

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| map-marker Buffalo, New York

Order Delivered By FedEx To Wrong Location!

New Era Cap - Order Delivered By FedEx To Wrong Location!
Contains 2 confidential files for company representatives

My Address is correct, but Order US297**** with FedEx Tracking 418500****47 was delivered to the wrong location Please help!

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Preferred solution: DELIVERY OR FULL REFUND!

User's recommendation: Beware!

Armando P Btf

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Been over 3 weeks and still haven’t received my order

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Contains 1 confidential file for company representatives

Placed an order US310**** over 3 weeks ago and still havent received it! Why is it taking so long and when will I receive it

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Preferred solution: Deliver product or service ordered

User's recommendation: Try and be patient

Robin Eyd

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Verified Reviewer
| map-marker Susquehanna, Pennsylvania

POOR SERVICE!!

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I ordered my package in a timely manner to get it before Christmas .NOPE!! I called customer service multiple times but no one could track it.

Finally, the items were reshipped, and l would have them before Christmas, NOPE!!! I did not receive my items and had to SHIP them to my daughters.

WHAT BS!! We all know this is not a cheap store so finding what you want, for the price that's' ok,' and free shipping was a deal...just not for me!!!

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Armando P Btf

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I haven't received my package yet

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Contains 1 confidential file for company representatives
Original review updated Dec 02, 2024

It's been 23?days since I ordered my hat, and I still haven't received it. Why is it taking so long, and when will I receive it?

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Pros:
  • Take to long to deliver
Cons:
  • Nice hats

Preferred solution: Deliver product or service ordered

Armando P Btf

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| map-marker Turlock, California

Taking to long on my order I ordered a hat 14 days ago and haven’t

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Contains 1 confidential file for company representatives

I ordered a hat 13 days ago, US310****, and I still haven't received it. How long will it take and when will I get it?

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User's recommendation: Try and be patient New Era takes a long time with deliver and takes forever to respond back

Tariq Usu

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| map-marker Newnan, Georgia

Mi paquete no fue entregado

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Contains 2 confidential files for company representatives

Ya paso mucho tiempo y mi paquete no me lo han enviado me gustaría saber para cuando me lo van a enviar y si no, pues, de lo contrario me van a rembolsar mi dinero

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User's recommendation: Si es bueno

Derek G Nkb

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Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Wrong address on package

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Updated by user Jan 09, 2025

Terrible

Original review Jan 08, 2025

I never got my products and still can't reach customer service support , I have been trying for over a month to get my stuff

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Resolved
Juan Z Icf

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Resolved: Paquete perdido

Updated by user Jan 20, 2025

Company fixed the issue and I have been provided with apology. Yes 4792

Original review Dec 21, 2024

FedEx envió mi paquete a otra dirección que no es la mía. El número de seguimiento es #431747****80.

¿Qué puedo hacer? ¿Ya perdí mis gorras y el dinero también?

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Loss:
$67

Preferred solution: Quiero que me regresen mi paquete

Laurene Fvj

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Verified Reviewer
| map-marker Swansea, Illinois

Non delivered package

Contains 1 confidential file for company representatives

I ordered a hat a whole month ago Nov 11th I was told 7 to 10 business days it would be shipped a month later still nothing I was trying to wear for thanksgiving thats why I ordered it so early but hear we are headed into Christmas and literally going into a whole different year still nothing

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User's recommendation: Never order from this site again I would strongly recommend

Skarlett Goh
map-marker Syracuse, New York

Missing my order

New Era Cap - Missing my order

He pulled my honor in a round door that's why always I honor with you guys i never have a problem with my

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JoAnn M Ert

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Verified Reviewer
| map-marker Monte San Pietro, Emilia-Romagna

Incorrect order

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I ordered a Philadelphia Phillies hoodie, but I received an LA Angels hoodie. I need this for a gift.

I emailed yesterday and still haven't received an answer. I am frustrated that there is no way to speak to someone about this. The reply to the email said it could take a few days to contact me. If I return it, how am I supposed to get my correct order quickly?

My original order was placed on 12/01/24. I would like someone to contact me soon so we can resolve this error.

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Preferred solution: My original order

Armando P Btf

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Still haven’t received my order yet

Contains 1 confidential file for company representatives

Placed an order over 3 weeks ago and still havent received it yet why is it taking so long and when will I receive it

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Preferred solution: Deliver product or service ordered

User's recommendation: Try and be patient

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