Vicki B Luc
map-marker Philadelphia, Pennsylvania

Credit card was charged w out my permission

My card was charged for phone bill that was not mine I bought a friend a sim card she haD. NO money so I got it for her w my cc.she wS not even w cingular at the time had to buy a phone.so why is my cc# I. Her account I bought a cim card that's it my signature n my voice is no where giving authorization.I AM VICTORIA SHE IS SHARON.N I NEVER PUT IT FOR DEFAULT.I BOUGHT A SIM CARD THAT IS IT WHEN SHE FINALLY GOT AN ACCT.WHY WAS MY CC IN THE SYSTEM SHARIN COULD NOT AUTHORIZE N IF SHE DID ITS NOT ME N WHY WOULD ANYONE AT CINGULAR LET THAT HAPPEN
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User's recommendation: Don't buy a sim card for a friend cause they will take your cc # n pay a bill

Vicki B Luc
map-marker Philadelphia, Pennsylvania

Credit card was charged w out my permission

I ordered similar card for friend that's it .She didn't have a phone yet she wasn't even a customer yet.i looked at my. Bank statement n I was charged for July.I did not authorize. Show me a signature my voice anything thats gives my permissinçv
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Anonymous
map-marker Portland, Oregon

No Wi-Fi

First two representatives when I said Id like to speak to someone who spoke clear English they hung up on me. Only after speaking to Justin who not only had patients with me but was very very helpful. First two representatives get a -0 where Justin gets all stars*****.
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Michelle M Hsv

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Verified Reviewer

To Speak to customer service

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My son had a account and he is now deceased his phone numbers is 773 536 **** please reply is name is Kiwane Eddie Williams or disconnect this number please.
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Pros:
  • Will never have your services

Preferred solution: My son number removed

User's recommendation: Never

DeMarco T

Need to find an old number

I no longer have the device or know the #. It's linked to my Gmail n I'm locked out. I need the number. I had an account with the company
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Harold H Otq

Poor Customer Service

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I have an elderly family member that can't make or receive calls from his phone and when I attempted to contact them, they had me to chat. When I chatted, they sent me to a sight where I had to "PAY" for technical advice. That is just not right!!!
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Preferred solution: I would like for someone to help this elderly gentleman, Dan Mallard, at 903-203-4220. It gives the recorded message that the subscriber is not available. Please call his number to verify and potentially determine issue. Please call me at 832-795-4814.

User's recommendation: Be ready for some run-around. You are not valued as a customer.

Nancy Dnk

Spam calls

I have been getting spam calls from several numbers associated with this company. They call and call wanting to sell me a 100 voucher for 1.95. All i have to do is give them my cc number. These numbers claim to be from area code 432 but these are calls from a foreign country.
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Loss:
$5
Reason of review:
Why and how did they get my number

Preferred solution: Let the company propose a solution

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