Skip to content
  • Login
New Bright

New Bright

www.newbright.com
What is your customer experience with New Bright?

New Bright Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • New Bright has 1.0 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't buy", "No customer service .phone number disconnected", "Don’t buy it not worth it you think for $70. You get something good".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

View full overview ›
Show reviews that mention
number box service truck customer battery parts customer service lagain refund
Filter review
Sort by
MICHAEL K Hyd
map-marker Moyock, North Carolina

Looking for parts retailer near me OBX north carolina

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

There is no customer service for this company or point of contact. As far as the internet goes and the paperwork they put with the RC cards that you buy.

The number is no longer in service.

All I need are two new rims. They stripped out and I'm willing to buy them, but there is no point of contact.

View full review

Preferred solution: A place where I can buy new rims for my RC car.

User's recommendation: Don't buy

Anonymous
map-marker Terre Haute, Indiana

Missing parts

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

i purchased 5 new brite rc trucks and 2 models were missing the battery cover door

model # 300****d1 and model # 167****a1

where or how do i find replacements

View full review

User's recommendation: No customer service ...phone number disconnected

Deeana Yqg

Bought a truck it was defected try to take it back. They refused now I’m stuck with a broken truck and now money to buy another one.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I bought a new bright RC truck, black and blue and its defected. I took the first one back.

They gave me a new one. The second one the battery wouldnt work. I tried to take it back.

I couldnt take it back now. Im stuck with a truck

View full review

User's recommendation: Don’t buy it not worth it you think for $70. You get something good

Tired of being ignored?

PC collective complaint

Start a collective complaint today and gather other consumers facing the same issue with a company. By collecting 20 signatures, you can raise awareness, and your complaint will be sent directly to the company.

Start Collective Complaint
Robert A Pfl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get a hold of no one

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Apr 26, 2025

Yes I contacted new bright through email. Still no responseNot going to buy their products ever again and will not recommend them as well

Original review Apr 11, 2025

I was issued an RMA for the return of my Bigfoot truck which is not charging right and it was new this was sometime ago when I was actually still able to call customer service before all this other crap started in. I sent the truck in with the RMA number on the box and also in a packing slip and I have not received my truck which was supposed to be a no charge return replacement so now I am out to trucksI

View full review

Preferred solution: My replacement truck has stated they would send

Carmel S Cqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They post a phone number on the web page and no one is there to answer it there a recording come on and says that it's the off season for them

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Got my son the full metal green and when he took it out of the box thats when we seen that the back wheel was broken off of the and I was wanting to know if you all could seen me one to put on it that's the way he could play with it Wal-Mart wouldn't take it back because I didn't keep the Receipt on it if you would I would be most appreciative for it my address is 787 Crum Br Debord Ky 41214

View full review
1 comment
Francenia Xdk

Hello, we're sorry you are having trouble with our product. Please contact us as instructed on the recording at customerservice@***.net or you can fill out a contact request form on our website at www.newbright.net

Anonymous
map-marker Cordova, Tennessee

Item I purchased

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Didnt resolve anything nothing was done about my isss I would like a refund thank you very much lagain I would like a refund

View full review
Rosetta Exd

Not working game pass code.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I bought an Xbox Motorsport r/c car Nissan z, and it came with a free game pass code and I have been trying to redeem the code for 2 days

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article