New Braunfels Smokehouse
New Braunfels Smokehouse Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
New Braunfels Smokehouse has a 1.9 star rating based on 1 customer review, with a 100% unfavorable rating distribution and consumers mostly dissatisfied.
Positive Feedback
Website and mailed brochure feature beautiful photos that some customers found appealing.
Negative Feedback / Risk Areas
- New Braunfels Smokehouse customer complaints cite rude replies from support and poor customer service.
- Customers report promised partial refunds not received and concerns about refunds and billing resolution.
- Products may not match photos, with reports of gristle and fat in ham and a high price level.
Key Takeaways for Future Customers
- Read New Braunfels Smokehouse reviews before ordering to gauge service and product accuracy.
- Consider the high price and verify expectations against product images; be prepared to follow up on refunds.
- Expect potential issues with customer service responses when raising concerns.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
New Braunfels Smokehouse has a 1.9 star rating based on 1 customer review, with a 100% unfavorable rating distribution and consumers mostly dissatisfied.
Positive Feedback
Website and mailed brochure feature beautiful photos that some customers found appealing.
Negative Feedback / Risk Areas
- New Braunfels Smokehouse customer complaints cite rude replies from support and poor customer service.
- Customers report promised partial refunds not received and concerns about refunds and billing resolution.
- Products may not match photos, with reports of gristle and fat in ham and a high price level.
Key Takeaways for Future Customers
- Read New Braunfels Smokehouse reviews before ordering to gauge service and product accuracy.
- Consider the high price and verify expectations against product images; be prepared to follow up on refunds.
- Expect potential issues with customer service responses when raising concerns.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New Braunfels, Texas
Items received do not resemble what was pictured on their website
Received ham that has large areas of gristle and fat running though it and not at all like what was pictured in the photo on their website. I did not receive the value I paid for.
- Beautiful photos on website and brochure they mailed me
- Rude reply
- Told me i might have got an old pig
Preferred solution: Price reduction
User's recommendation: Probably avoid this seller. Their response was to promise a partial refund which to date has not arrived. Plus I was admonished for using Pissed Consumer to review the item in question.
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