Nevada Fertility Institute - Incompetent nursing
I will first say that Front desk, Dr. and finance person were great. The office itself is really nice. BUT the RN Michelle that was assigned to me left messages for me late at night which was very unusual, she screwed up my meds resulting in the totals always changing, and would leave the wrong patient name on my voicemail. I don't know why she kept getting me confused with other people. I wondered if she was really an RN. She wasn't very good at explaining things to me and even argued with me on the phone telling me to "calm down" (anyone in customer services knows never to say that!!!!!!!!!!!!) For the money you pay, I'm surprised they hired someone incompetent like that :( I wouldn't recommend unless they get new nursing.
Las Vegas, Nevada
Nevada Fertility Institute Customer Care
- Office staff and doctor
- Rn was incompetent
Reason of review
Poor customer service
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