NetVendor
NetVendor Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NetVendor has 1.6 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If you could find away to not have to deal with this company, I would highly suggest doing that.", "The customer service can be this poor because this is a forced business relationship".
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Verified Buyer
Lack of customer service.
It has been about two full weeks of continuous calls and wasted company time trying to get someone on the phone or a decent response via email. The fact that we have spent a decent amount of money being forced to use this company for COI/WC submittal is ridiculous considering they aren't available to ever help with their faulty system.
Preferred solution: A response would be a great start. I am trying to be in compliance with all that is requested and am unable to get any assistance.
User's recommendation: If you could find away to not have to deal with this company, I would highly suggest doing that.
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Verified Reviewer |
Red Oak, Texas
No one can ever reach you for assistance!
I have been trying to reach someone from Netvendor for 7 business days at this point. Your phone system keeps me and my company employees on hold for 15 mins and then forces us to leave a voicemail that never gets returned.
Im failing to see the service here. My company loses compliance today because I cannot get anyone from netvendor on the phone to explain why they keep rejecting the 20+ COIs theyre receiving. Im not sure why Im paying netvendor at this point.
If I cant actually call a company and get a call back, Im questioning the legitimacy of netvendor. This is a desperate attempt to actually get some customer service.
User's recommendation: The customer service can be this poor because this is a forced business relationship
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I have also beer dealing with the same scenario but it has been about two full weeks of continuous calls and wasted company time trying to get someone on the phone or a decent response via email. The fact that we have spent a decent amount of money being forced to use this company for COI/WC submittal is ridiculous considering they aren't available to ever help with their faulty system.