Skip to content
  • Login
NetEase remains in operations in Russia despite the Russia-Ukraine war.
NetEase

NetEase

www.163.com
What is your customer experience with NetEase?

NetEase Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • NetEase has 3.3 star rating based on 3 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "don’t top up from the site using card, just use paypal".

  • Review authors value the most Discounts and Special Offers and Customer service. The price level of this organization is medium according to consumer reviews.

Media from reviews

NetEase - Cannot login to game because of kakao setup
NetEase - Cannot login to game because of kakao setup - Image 2NetEase - Cannot login to game because of kakao setup - Image 3
View all media ›
Show reviews that mention
money account message bank bank account issue access settings setup login
Filter review
Anonymous
map-marker Luling, Louisiana

Someone getting in my bank account.Iam getting charged for it. I DO NOT KNOW WHO YOU ARE SO WHY ARE YOU TRYING TO TAKE MONEY OUT OF MY ACCOUNT,

Stay out of people's bank account. I Do not buy anything online so please tell me how you got in my account and tried to take money out Give me the reason you are getting into my account.

If this happens again I will talk to the bank to find out who you are. When I play games on my phone I do not buy anything from the ads

View full review
Anonymous
map-marker Doylestown, Pennsylvania

NetEase is a Scam

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

NetEase has received my multiple messages but refused to respond at all, and honestly... that's what I expected.

Couldn't even be bothered with a bot message. They don't care about their consumers. Plain and simple. Everyone says they take your money and leave you dry.

And they were right.

Sorry for whatever problem you're having. But you won't find anything with NetEase.

View full review
Anonymous
map-marker Norwich, Norfolk

Recharge

I recharged a bunch of Netease credits and some IDV echoes on the official top up website, but I havent received anything I bought yet the money was still taken from my bank account.

View full review

User's recommendation: don’t top up from the site using card, just use paypal

Saikou D Nzi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Renton, Washington

Saikoudukureh226@***.com

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Your malicious refund has violated relevant laws. Please replenish vouchers in time.

NetEase reserves the rights to seek responsibility! I dont no what is this

View full review
Mark A Cgv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot login to game because of kakao setup

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
NetEase - Cannot login to game because of kakao setup
NetEase - Cannot login to game because of kakao setup - Image 2
NetEase - Cannot login to game because of kakao setup - Image 3

My account name is colonialfleet and I cannot access my game account because it was bind to kakao.

Error message Admin Settings Issue (KOE101)

Also

Kakao account login failed

(#152*******-*)

I have money tied to this account and would like to keep using it.

View full review
Loss:
$100

Preferred solution: Account to be able to login

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article