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Net 10 i no longer truly a no-contract, pay as you go phone option. They now require you to purchase a "monthly plan" in order to use ANY decent phone -- and they don't carry over any minutes you've already accumulated. Well, I have over 15,000 minutes built up. Yes, you read that right: I have over 15 thousand minutes. I have been saving them diligently toward my husband's retirement, because he will lose his company-provided phone when he...
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MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

#1007949
I bought a $25 net10 card and couldnt usr it on my galaxy s5 phone I got laid off and needed my phonr for employers to contact me for a job, well lost a job because o I couldnt put mins on my phone. Cant get my money back from walmart cuz I scratched the card well thats what you ate supposted to do to put mins . I going to sue wslmart for selling fake min cards and net10 for same thing this is the 2nd time tjis happened. Need help doing this...
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MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

1.0
#1006780
Had two Net 10 cell phones. Bought the second phone for a young Marine friend. As required I added minutes for my young friend. I already loaded nearly $400 worth of minutes. The girl at the store attempted to add another 120 min. Card. To my surprise. All of my 4,000 minutes as well as the additional 120 mibutes were DELETED. The girl said they had this Problem with NUMEROUS customers. Do NOT use Net 10. Although Trac Fone is the parent co....
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Net 10 Cell Phone Service Review

#705973
Your service sucks!!! what a ripoff!!!!
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Net10 Wireless Phone Deactivation Review

#668529
2.8
I told net10 to deactivate mi number which is 225-371-0140 and they keep turning it on so please deactivated cause it has been stolen and im in the process of filing a report deactivate the number to
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Other product Review

#667345
My phone has been stolen please help me deactivate it it belongs to my nine year old daughter n the theif is sending nasty tect to the contacts my nine year old daughters has n her phone please help now
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theft issue Review

#657708
3.0
On June 4,2015 my credit card was stolen and someone used to get service with net 10 and when alter went to my bank they tried to take the payment back but net 10 will not give it back all my bank want is my $35.00 back so I hope yall can help me out
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I had a bought a new cell phone on december 6 2016 received new phone on december 8. I had activated the phone. With this new phone I was only able to use internet. Net10 sent new sim card. New sim didnt work. So they blamed it on phone so net10 sent a replacement phone. With the replacement phone I couldnt use internet so they sent a new sim. I have gone thru four replacement phones and I am currently on my nineth sim card. I still cant not...
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MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

2.7
I didn't like
  • No way of addressing the problem
  • Being told tech is a supervisor
  • Being treated as if i was lying about min
#995962
I received a net10 phone as a gift and when I had it activated which took over an hour on the phone with 2 different people, I paid for minutes and then the guy tells me the phone will not work in my area. He then sends me to another non english speaking person who leaves me on the line for another 45 minutes who is supposed to refund my money, she never comes back to the phone. I hang up and call another CS number and she says it will take...
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MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

Anonymous

Anonymous Net 10 has terrible service. The guy that was helping me was so rude , it's not my fault that his English isn't the clearest and on top the reception on his side is bad. If ne...

I have no service added card no service tried to add another card did not accept Now I am on disability, have seizures and need a phone What thw heck My address is 2500 farm bureau rd no 1000 Lot 141 manhattan kansas phone no 440 391 4958 please prompt attention necessary what the ding dong I can carry on for days but I need help right now Please send me a phone free of charge with the same number as all my doctors, neuro surgeon neurologist,...
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MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

3.0
I liked
  • Coverage
I didn't like
  • No service for a week
#987997
Lost my phone. Need replacement. Called 4 different numbers, EVERY associate had a different answer. I really don' t trust them .
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MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. You can contact us via chat at http://bit.ly/2gQCmUz?caseId=41023 for us to assist you with your concern.

MiaNet

MiaNet Hi. We apologize for the trouble. Lost or stolen phone is not covered by the warranty. You need to buy a new phone. We can help you transfer your phone number and remaining mi...

#965436
I had been a customer of net ten for the last 6 years and have spent 50 month every month I moved recently and have had nothing but problems with phone as well as they cut me ten days short on a service plan last month and so I have been looking for a new carrier and found one got new phone and I have spent the last several hours trying to transfer my number and those worthless waste of life rag heads (customer disservice) will not release the...
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MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/1g2UcQI to chat with live agent. For your conveni...

MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please click on this link http://bit.ly/1g2UcQI to chat with live agent. For your conveni...

Our family used Net 10 for over a year on 4 phones. The first 6 months our service was fine and the coverage was good but over time we started having trouble with Net 10 dropping data based on the auto-renewal. When calling customer service I was constantly explaining the same situation time after time for each phone. It was very frustrating!!! We finally decided to go back to Verizon after losing data repeatedly throughout the month on 2...
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MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

2.2
#953430
I bought a prepaid phone and SIM card. Subsequently, I had to spend a couple of months in another area of the country (Texas). But the data didn't work in another area of the country, because I was outside of my "home area". Nationwide service? I don't think so. Hello... it's supposed to be a mobile service! So they sent me a new SIM card so that I could transfer my service to a new number in Texas. The SIM card finally arrived after a week, and...
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MiaNet

MiaNet Hi. I’m Mia from NET10 Wireless. We're sorry for the trouble. To resolve the problem, please send us an email with your account information to NT.CorpResolutionTeam@net10.com....

1.3
I didn't like
  • Poor coverage
  • False advertisement
  • Wrong number
#953082