Not what I thought it would be

This company came highly rated - just shows you not to believe so much of the online reviews that are posted. So much of the postings come from the company itself - anyway, the mattress I got was great at first but soon deteriorated. Hurt to sleep on it. So much for the so-called warranty - Nest would not honor it. We are never going to use this place again - and we are very disappointed.

User's recommendation: Take your business elsewhere.

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ID
#3360267 Review #3360267 is a subjective opinion of poster.
Cons
  • Awful customer care
  • Poor quality of product - does not last
  • Company does not honor their expressed warranty
Loss
$2000
Preferred solution
I would like them to honor their own warranty.

Poor quality products

Pillows are of a poor quality, as another reviewer wrote. And the company does not stand behind its guarantee.

User's recommendation: Shop elsewhere.

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2 comments
#2129536

Oh i agree my husband hates his nest pillow. Do not listen to Wirecutter they are not unbiased.

You can get better pillows at Target for much less $$$. Plus customer care stinks at Nest.

#2121218

It is true the pillows are of a poor quality and we were very disappointed, to say the least, with the *** construction (given how expensive this company is). Thank you for posting.

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ID
#3276101 Review #3276101 is a subjective opinion of poster.
Cons
  • Awful customer care
  • Pillows poor quality
  • Deceptive practices
Loss
$300
Preferred solution
Deliver product or service ordered

It is great to see others had the same (awful) experience with Nest.