Nest Bedding
Nest Bedding Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nest Bedding has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t purchase", "Take your business elsewhere", "Shop elsewhere", "These are so many choices with mattresses - don't buy from Nest", "Do not expect good service or well made products from Nest Bedding".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nest Bedding has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t purchase", "Take your business elsewhere", "Shop elsewhere", "These are so many choices with mattresses - don't buy from Nest", "Do not expect good service or well made products from Nest Bedding".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Redmond, Washington
Difficulty with picture, return unopened, and still sealed she
I followed the prompt for the return process. I took pictures of the two items Im returning which Im allowed to for a $10 restocking fee.
The boxes are completely sealed with your blue tape and not opened. Thats what I sent the picture of for both items. It said that I am not able For the refund. I received it several weeks ago I have until mid January.
I ordered a queen and I decided to get my son a king bed. This has been the hardest return process Ive ever experienced. How do I proceed?!?!
I have tried four weeks now With no resolution or anyone calling me. I can send you a picture of what the statement says, but it says Im not call qualify for a refund.
User's recommendation: Don’t purchase
Not what I thought it would be
This company came highly rated - just shows you not to believe so much of the online reviews that are posted. So much of the postings come from the company itself - anyway, the mattress I got was great at first but soon deteriorated.
Hurt to sleep on it.
So much for the so-called warranty - Nest would not honor it. We are never going to use this place again - and we are very disappointed.
- Company does not honor their expressed warranty
- Poor quality of product - does not last
- Awful customer care
Preferred solution: I would like them to honor their own warranty.
User's recommendation: Take your business elsewhere
Poor quality products
Pillows are of a poor quality, as another reviewer wrote. And the company does not stand behind its guarantee.
- Awful customer care
- Deceptive practices
- Pillows poor quality
Preferred solution: Deliver product or service ordered
User's recommendation: Shop elsewhere
It is great to see others had the same (awful) experience with Nest.
Bought the Owl mattress -liked it a lot at first but it lost its firmness and then I tried to return without support or success. Agreed with the poster about contacting the BBB or attorney general.
I think the company is housed in NY? They ghosted me pretty much.....and the mattress is well under the warranty period.
- Company does not honor their expressed warranty
- Warranty is a fake
- No one gets back to you
Preferred solution: Full refund
User's recommendation: These are so many choices with mattresses - don't buy from Nest
We also got a mattress from them. At first it was good, then not so much.
Yes, customer care is poor. We would not buy from them again.
Avoid Nest Bedding - they do not honor their own warranty
I rarely write reviews but think this might help others so am adding my experience in case anyone is considering doing business with Nest Bedding. I purchased an easy breather latex pillow from Nest that was pricey, but helped with back pain.
It came with a two-year warranty. The pillow failed after a year - loft shifting around in the pillow makes it unusable and now exacerbates back, neck, and shoulder pain. I reached out to the company via email, given that two-year warranty. I didn't hear back for 10 days.
Furthermore, I tried to call them - but phone lines were constantly busy and no one picked up. So, I sent another email. I did not hear back for 7 days. Then I received a response asking for more information.
I responded within 10 minutes of receiving the email. Now, radio silence for 16 days - no response from Nest.
Not only do they not stand behind their (overpriced) products as promised, they will not even bother to communicate with their customers. Very disappointed with this company.
- Poor quality of product - does not last
- Unresponsive customer service
- Company does not honor their expressed warranty
Preferred solution: Full refund
User's recommendation: Do not expect good service or well made products from Nest Bedding
We like to support small businesses but Nest was a disappointment - and so many companies are these days. They do not care about customers.
Yes to whomever wrote about excellent products and service from Costco re: mattresses (pillows, too). Whomever wrote about the pillow complaint should just buy from Costco.
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Oh i agree my husband hates his nest pillow. Do not listen to Wirecutter they are not unbiased.
You can get better pillows at Target for much less $$$. Plus customer care stinks at Nest.
It is true the pillows are of a poor quality and we were very disappointed, to say the least, with the *** construction (given how expensive this company is). Thank you for posting.