by LittleTigerShark #1313826
Order 89801007 rec'd. Drivers side step tube has a defective screw insert that prevents screwing the bolt in. Need to replace just the driver tube. I cannot print a return label.
by shanon #11163681.0
I contacted them and told them the part was mis-labled on their website and wouldn't fit after I researched it further. I was told that the parts had already shipped and try it to make sure. I unboxed it and tried to install as they requested. It didn't fit. It says on...
by WavySpinyDogfish #12537431.4
I Ordered ROM-21309419 - 21309419 - Romik RB2 Black Running Boards for $500.50 for my 2018 jeep grand Cherokee, turns out they dont fit. Called the company and they tell me to take pictures and email them. spoke to a guy named Sloan Lawrence. the next day i call Mr Sloa...
Auto Anything - Running boards rusted within warranty - no support
by PissedConsumer1101891 #11018912.2
I bought a set of Nerf running boards. They rusted severely within the warranty period.
I sent pictures per their request. Then they wanted serial numbers from the part. Sent those too. Then they said they were incorrectly installed - which was not true.
by PissedConsumer1177100 #11771003.0
I but running boards for my 2017 The running boards were nice but missing a lot of the hardware that came with it I had to go buy some bolts they’re finished a project I called Carrs and they bounce me around 15 people then I was missing for Square bolts so I went to...
Carid - Dented Nerf Bar
by PissedConsumer1101841 #1101841
I received the 4" Oval nerf bars and checked that all hardware was there before installing. I then installed the drivers side.
I set the hanging brackets and unwrapped the passenger bar and noticed a large dent!i contacted CarID and they told me that since I had installed the drivers side they would not replace the bar! I am now stuck with a brand new dented nerf bar. I am extremely dissatisfied with CarID!
How can you sell a product with a guarantee and not stand behind even before it was installed. If I had lied to them by not telling them I had installed the drivers side they would have replaced them!
Carid - Lack of service
by PissedConsumer1119617 #11196172.2
I purchased a set of Nerf bars for my truck.They we're shipped and I was given a ups tracking number.Obviously it was wrong because after days of trying to track them,they arrived FedEx.The box was all torn up and a install bracket was taped to the outside of the box.Apparently it fell out during transit..... ultimately there was still one bracket missing.I have been trying to have car id send me a replacement bracket for over a week.Everytime I talk to the they have a different story.A week and a half after I first contact them they tell me the manufacturer has the bracket on back order and will ship it to me once they have it......really?I will never buy from them again
by PissedConsumer942331 #9423312.0
Bought a set of Westin Nerf bars from Carid. They called me sometime later to tell me that the bars will be coming later than expected and gave me a discount of $35 off my order. OK. Then, when I got them, the passenger side was dented. But, I installed them...