Anonymous

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Verified Buyer
| map-marker Langhorne, Pennsylvania

Poor quality Lack of communication and several deadlines cancellations.

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Nerdify - Poor quality Lack of communication and several deadlines cancellations.

Didn't receive my order. There were several requests for an extension and I still haven't received it I would appreciate a refund.

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Shannon U Rxo

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Unsatisfactory work and communication between order taker and nerd

Nerdify - Unsatisfactory work and communication between order taker and nerd

Good morning,

I am sincerely appreciative to a few exceptional nerds for all their help since I joined in July and paid thousands for your services thus far. On the other hand, someone on the Nerdify team has been utterly frustrating over the last eight weeks communication between task taker and nerd may not be clear because u have been having so many issues with getting a task that doesn't need numerous revisions.

On top of that, there have been instances where the payment process took 2.5 hours from task submission to payment completion, rendering the VIP membership useless to me. Also, I keep hearing that a top nerd is an additional fee; however, I have already clarified that my membership already includes a top nerd, so there is no need for me to pay that fee. I do not know the structure of the company, but I would assume that everyone members have an account where they can keep notes. That way, when I assign the same tasks to them on a weekly basis, like creating discussion posts, they I would not have to repeat myself..

There have been a plethora of revisions to my tasks if you read my text transcript over the past eight weeks, as you can see in the attached photos of the items the professor requested revised including last Thursday. I am still waiting for the second revision that I ordered, but yesterday I received the first one, which was finally accurate. I specifically requested a nerd to work on the essay that was sent to me yesterday, but I was totally ignored. I asked for him twice because he did an excellent job on the previous essay, which is almost identical to the one I just ordered for the same class.

I sent it back for revisions since it had been assigned to another nerd. This nerd does not seem to be paying attention to detail, which is disappointing and frustrating because the customer is paying for a service that has previously provided excellent products. The instructions should have included four scholarly references simple details that are missed.

Even though there has been excellent work submitted to me since last July. The frustration over the past 8 weeks are having me reconsider staying with you guys.

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Preferred solution: Price reduction

User's recommendation: Order way ahead of time because if revisions are needed it's a 12 hour wait

Betty T Nub

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The person who is texting on the app

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I wanted another person to communicate with me on the app, which can be more helpful than difficult and I did told him I want to communicate with other person than him but did not seem to fulfill my request, it is really bad experience when the person is being difficult than helpful.

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Pros:
  • Difficult to get hold of customer service
Cons:
  • There number do not work

Preferred solution: Other customer service to chat with me because this one is being difficult by increasing the price from 90-120 , for 1 assignment which is not worth paying for because on the same task I paid 44 and I don’t know why I am getting charged more

User's recommendation: I wanted a different person to chat with me

Anonymous
map-marker Doylestown, Pennsylvania

Refund

One of the nerds did a part that I paid for them to do and the paper was plagiarized. Now Im having a hard time with getting my refund back.

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analisa m Jsj

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Verified Reviewer

A provider was very rude

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Nerdify - A provider was very rude
Nerdify - A provider was very rude - Image 2
Updated by user Jun 05, 2023

Nothing was resolved yet I was a discount and apology and this not to happen again

Original review Jun 05, 2023

I have been using Nerdify for 2 years and have always had respectful People workers me with my tasks and issues with assignments. Today is the first time they werent respectful when I asked to order more tasks from a class he/she got rude and said goodbye and got mad and said I told you tell me all or them and almost refused to continue to assist me. I didnt order it all at once due to not knowing how much it would cost.

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Pros:
  • Assist right away
Cons:
  • Hard to get in touch when things like this happen

Preferred solution: Apology

Amara C Jql

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Verified Reviewer

Failed paper

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Nerdify - Failed paper
Nerdify - Failed paper - Image 2
Nerdify - Failed paper - Image 3

I received a failing grade on a paper I bought from them after receiving it late in the first place. Have reached out three times with no help to the matter.

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Loss:
$161

Preferred solution: Full refund

User's recommendation: Go with a different website

Anonymous
map-marker New York, New York

My account blocked and I dont know why

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I cant rate anything I have not asked for services because you blocked me.Is there a reason why I have been blocked I don't understand

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Anonymous

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Verified Buyer
| map-marker Carmel Hamlet, New York

My account blocked and I dont know why

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Nerdify - My account blocked and I dont know why

I need customer service

number and understand whats going on as to why I was blocked to proceed payment

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