Neon Beach Reviews
Neon Beach Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Neon Beach reviews show a 1.3 star rating from 1 review and consumers are mostly dissatisfied; recent recommendations say do not buy and stay away. Reviewers note website and product variety but cite customer complaints about refunds, shipping, and misleading UK claims versus goods mailed from China.
Key Takeaways for Future Customers
- Expect high price levels and check shipping origin before purchase.
- Possible long shipping delays and limited communication from support.
- Website and product diversity are highlighted by reviewers.
Negative Feedback / Risk Areas
- Repeated reports of no response after payment and missing deliveries.
- Broken neon signs with denied refunds or replacements.
- Claims of misleading UK branding while products ship from China.
Positive Feedback
Reviewers value the website experience and product variety; some purchased signs work as advertised.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Neon Beach reviews show a 1.3 star rating from 1 review and consumers are mostly dissatisfied; recent recommendations say do not buy and stay away. Reviewers note website and product variety but cite customer complaints about refunds, shipping, and misleading UK claims versus goods mailed from China.
Key Takeaways for Future Customers
- Expect high price levels and check shipping origin before purchase.
- Possible long shipping delays and limited communication from support.
- Website and product diversity are highlighted by reviewers.
Negative Feedback / Risk Areas
- Repeated reports of no response after payment and missing deliveries.
- Broken neon signs with denied refunds or replacements.
- Claims of misleading UK branding while products ship from China.
Positive Feedback
Reviewers value the website experience and product variety; some purchased signs work as advertised.
Media from reviews
This company misleads and overcharges
- - Bought a neonbeach sign over two years ago and it still works.
- - Described as UK-based with England-made products, while the sign came from China.
I bought a neon sign from neonbeach over two years agothe sign is fine, still works, etc. The issue I have is they try to pass themselves off as a UK company- products designed and manufactured in England.
*** They have a mailing address in the UK and thats about it. My sign was mailed from China and I was given an explanation that they were in the process of moving their production to England. Judging by very recent reviews I just read through, theyre still manufacturing in China.
This company profits off of lies. Class action, anyone?
User's recommendation: Do not buy. But straight from China
Wigan, England
My neon has not arrived
- - Reordered a neon on January 21 after waiting since October 3.
- - UK branch cannot fulfill the order; promised US delivery but no shipping details.
I reordered a neon on the 21 of January having waited since the 3rd of October to be advised that your uk branch could not fulfill my order. I was guaranteed speedy delivery from the us and still have had no shipping details . Please advise
Hove, England
Bought neon sign, expensive! 2 months ago. I have not received it or had any response from the company.
- - Reviewer reports no response from Neon Beach after payment and accuses them of taking money under false pretences and not sending the goods.
Despite involvement of pissedconsumer. Still no response from neon beach! They are obviously dishonest in my view and have taken my money under false pretences, with no intention of sending me the goods I paid for.
User's recommendation: Stay away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBROKEN NEON SIGN...NO REFUND/REIMBURSEMENT
- - Terrible customer service; sign broken and won't light, with remote and AC/DC adapter issues.
- - Paid nearly $500; not as advertised and no light.
one month update:they eventually responded and after much back and forth, decided to express ship me a new sign. my new sign works, but I went through so much stress and waiting to finally get it. from the moment i received the broken sign to the moment they shipped out my new sign, it took them a month and a half.they were adamant about not refunding me completely, but at least they were able to get me my sign.
TERRIBLE customer service and my neon sign I bought was BROKEN!! All they offered me was a discount on my next purchase which won't be necessary because I will not be buying from this company ever again!!!
The fact that I paid nearly $500 for a neon sign that now won't even light up is ridiculous!!! I don't know why it won't work with the new AC/DC adapter I had to buy ON MY OWN DIME, but it's clearly an issue now with the sign itself and they WOULD NOT fix this issue. Not only did my remote control not work, but the AC/DC adapter AND the sign itself are now not functioning. What's more, the sign itself was not exactly how it was advertised online, which is the only saving grace because now it is only there for display and does NOT LIGHT UP!
A refund or replacement is the BARE MINIMUM they could do since they boast 100% SATISFACTION GUARANTEED on their website.
DO NOT BUY FROM NEON BEACH! Terrible quality all around.
- Untimely response
- False advertisement
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Do NOT buy from NeonBeach.com
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