Neofect
Neofect Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Neofect has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Green Valley, Arizona
Can't fill order
Trying to buy foot braces and website says it cant ship to my address.
BS, I just bought two beige foot braces about 3 weeks ago and they were delivered. Now trying to buy black foot braces.
Albuquerque, New Mexico
I Think, Finally The Ordeal With This Company Is Over
It took months to get this resolved. Every month they billed my credit card when I had cancelled the order.
Each month, I contacted them and told them I had been been billed in error. I would always be told things had been corrected and I would receive no more billings. However, each month, they were proven to be liars as I would get another charge. It finally took Capital One to step in and we did a conference call.
I'm sure Capital One was tired of my calls too. But that finally solved the problem because Neofect admitted that I owed them nothing and Capital One requested them to email me a letter stating nothing was owed. We all waited on the phone together until I received that email. There has been no further billings.
I will never do business with Neofect, nor recommend them. All this hassle shows me they are incompetent. How good could their product be? Interesting.
Someone has changed the product I have reviewed. I ordered their Raphael Glove, never got it, so my review is more about the company and their operations.
Fraudulently Billed My Credit Card
I received an ad about a device that could help with restoring the use of my hand due to a brain injury. It sounded possible.
I asked about return and told it was returnable for 7 Days. I was adviced that I would receive an email and I would have to give them my shipping address. After doing further research on the device, it did not seem to be as affective as stated and I did not give an address. This company has charged my credit card and I have requested a credit, but have received no response and no credit.
I am going to contact my card company to report the fraud. I believe it is illegal to charge until shipment.
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Not only has this company not credited my card, they billed me again Feb 2019. I have filed a fraud claim. DO NOT TRUST THESE THIEVING SHYSTERS.