Skip to content
Neocutis

Neocutis

www.neocutis.com
What is your customer experience with Neocutis?

Neocutis Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Neocutis has a 3.3 star rating based on 1 review; consumers are mostly neutral. Recent recommendation: offer service that corresponds with your prices. Reviewers value Diversity of Products or Services and Location, and note a medium price level.

Key Takeaways for Future Customers

  • Pump and dispenser problems reported with serums and bottles.
  • Expect potential delays in customer service follow-up; this appears in Neocutis reviews.
  • Products are perceived as mid-priced; consider warranty or replacement policies.

Negative Feedback / Risk Areas

  • Multiple customer complaints about nonworking plungers and pump malfunctions.
  • Reports of unanswered calls and emails and poor customer service response.
  • Concerns about perceived value given price.

Positive Feedback

Reviewers highlight a diversity of products, good locations, and customers expressing they love the products.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Hallie Ofs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I purchased the serum and the plunger stopped...

I purchased the serum and the plunger stopped working. This is expensive.

I would like to have a new serum sent to me . Thankbyou

View full review
Tanika Vfu

Find dealer

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I called because I had a question about points on the NeoCutis app. I wasn't "pissed".

However, no one has returned my call/email. All I got is the "follow-up".

So, now I am. Pissed.

User's recommendation: Offer service that corresponds with your prices.

View full review
paula j Ifs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

how can i get my journee out of the bottle?

i love your products but am having a very hard time with the pump. either nothing comes out or it comes out and shoots to the ceiling?

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article