Nelsons Rvs

I made a deal to buy a camper, went back and forth on the price and Bryan gave me the price all-inclusive out the door cash. My wife and I agreed on everything then I was told I had to buy or bring my own battery.

OK, just as I was leaving to buy it they called me to say I had to finance it to get that price.

They knew all along I was a cash buyer. They punished me for not financing with them and then left a message on my phone they sold it.

We have purchased 4 RV's from Nelson's RV in Boise, ID. Each purchase has been terrific.

About a year ago, we purchased a 5th Whl for a family member. A friend of ours from another RV dealer called us

about the 5th Whl, so we bought it there. That dealership experience was the total opposite from Nelson's RV. I originally talked to Edis to find out if a trade was even possible.

Then I talked to PJ and Jeremy.

They picked up the 5th Wheel, had all of the paperwork ready to sign and they delivered the travel trailer to our home very quickly.

Everyone was friendly, outgoing and respectful of my needs. I wouldn't hesitate to buy from them again.

Debbie Herring

This dealership receives a 0 STAR rating. Nelson RV knowingly sold us a brand new Class A motor home on January, 2019, with a rust corroded undercarriage, rusted outside storage compartments, rusted nuts, bolts, brackets and corroded hinges.

There were multiple issues inside the RV "house" that obviously needed fixing, like the RV control panel hanging from a cable that Nelson RV neglected to repair. This dealership didn't return our calls and will not take responsibility.

At the time of purchase, Nelson RV did not disclose any of these issues which they were fully aware of. We highly recommend to anyone who is considering purchasing from this unethical dealership to look elsewhere.

In 2016 we had problems with a warranty issue at Camping World and will not do business with them. On 6/2/18 we were looking for a camper at Nelson's RV.

We talked to a salesman for a while and asked him if they were associated with Camping World. He told us no. After making a deal, we started working with the finance manager. We also asked him if they were affiliated with Camping World.

He also assured us they were not. We specifically asked two different employees if Nelson's RV was associated with Camping World.

Both of them told us they were NOT associated with Camping World. After doing some research, we found out Nelson's RV had been bought by Camping World in 2017.

http://www.idahostatesman.com/news/business/article14589****.html

We bought a brand new trailer from Nelsons RV. We took the trailer out camping the first weekend we had it and the shade awning was way too small.

Obviously not even the right awning for that model of trailer. We contacted Nelsons right away and were assured the new awning parts would be expedited and it would be fixed by the next weekend. So we drove the trailer all the way back to Garden City where it sat, untouched for a week. No new parts came in.

Nothing. We went and picked up the trailer, again, so we could use it, but still no replacement of the awning. We were jerked around about parts for 6 weeks! Took the trailer all the way back down to the service department again.

While my brand new trailer is at Nelsons someone backs another trailer into my new trailer denting the whole front of it. Nelsons response is accidents happen. "Accidents happen" is not an excuse for this. My trailer never should have had to be down there in the first place.

It should have been sold to me with the correct parts the first time. I was assured the awning parts would be expedited and fixed in one week. We were jerked around for 6 weeks! We bring the trailer down and it's in an accident?

Something needs to happen to make this right. I've never received such poor customer service from someone I just paid over $17k to for a brand new product. I just paid for a brand new trailer that instantly became patched up and used.

Very disappointed and sad. My family has worked hard and saved for a lot of years to finally make this big purchase.