Nelson Masonry and Concrete
Nelson Masonry and Concrete Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nelson Masonry and Concrete reviews reflect an overall negative customer sentiment: recent recommendations warn "don't hire this company," citing high prices, poor customer service, incomplete work, and unreturned payments.
Positive Feedback
No clear positive feedback in recent reviews; one reviewer hired the company based on a friend’s recommendation but reported problems.
Negative Feedback / Risk Areas
- Reports of job abandonment and ghosting after partial payment are common, reflecting prominent Nelson Masonry and Concrete customer complaints.
- Refusal to return funds and difficulty securing refunds after incomplete work.
- Poor responsiveness and customer service, including screened calls and ignored messages.
- High price level compared with perceived diversity of services offered.
Key Takeaways for Future Customers
- Get a written contract and document payments to avoid billing disputes.
- Consider escrow or staged payments and confirm references before hiring.
- Search recent reviews and customer complaints to assess reliability.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nelson Masonry and Concrete reviews reflect an overall negative customer sentiment: recent recommendations warn "don't hire this company," citing high prices, poor customer service, incomplete work, and unreturned payments.
Positive Feedback
No clear positive feedback in recent reviews; one reviewer hired the company based on a friend’s recommendation but reported problems.
Negative Feedback / Risk Areas
- Reports of job abandonment and ghosting after partial payment are common, reflecting prominent Nelson Masonry and Concrete customer complaints.
- Refusal to return funds and difficulty securing refunds after incomplete work.
- Poor responsiveness and customer service, including screened calls and ignored messages.
- High price level compared with perceived diversity of services offered.
Key Takeaways for Future Customers
- Get a written contract and document payments to avoid billing disputes.
- Consider escrow or staged payments and confirm references before hiring.
- Search recent reviews and customer complaints to assess reliability.
Turn one complaint into a collective action
Northport, New York
It's actually a complain
- Hired Nelson Masonary Oct 23, 2023; work started then he ghosted.
- He cashed checks, refused refunds; no contract; project incomplete.
On October 23, 2023, I hired Nelson Masonary and Construction Inc to do some work around my home. He was recommended by a friend, so I trusted that he was reliable business.
The CEO, Nelson Alvarenga, began the work in October, however by mid January, he stopped showing up to complete the job. He did not return my phone calls or text messages, and I found out later that he was screening my calls and avoiding them. I have already paid for more than the the work that was done and when I requested some of the funds back so that I can hire a new construction company to finish the job, he refused/ignored my request. He also refused to return to complete the job and at the resent time, has ghosted me.
I am stuck with an incomplete project and without funds to complete it. Unfortunately there was no contract all was verbal agreement but I do have the cashed checks that I gave him.
Please intervene on my behalf. Based on our last conversation with the CEO, he gave the impression that he was untouchable and there is nothing I can do.
User's recommendation: don't hire this company
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