Nelson Alexander Northcote - Avoid at all costs

I had the misfortune to deal with these agents in regard to a leased property. Without doubt they were the worst and laziest agents I have ever dealt with. So much so it cost me large amounts of money and I could NEVER advocate anyone using this agency. One might think that all this is down to a poor property manager, and perhaps this is true? However, when I escalated this there then came outright lies, and yet more ineptitude. Finally when I attempted to contact the principal of the agency about the issues, I was completely ignored and didn't even receive a call back. Nelson Alexander - Northcote. No thanks
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ID
#756786 Review #756786 is a subjective opinion of poster.
Location
Northcote, Victoria County
Reason of review
Poor customer service

Rude rental agents

As potential new co-tenants, my friend and I put in full applications for a rental property with a Nelson Alexander agent (Northcote branch) on the day of the OFI. I made 2 phone calls in subsequent days to follow up and left polite messages requesting the outcome of our application. No reply by agent, then they listed another OFI...! The place is now leased without us ever hearing back. I consider this unprofessional and just plain rude. (By the way, we both have solid work and rental histories - not that the lack of these would be an excuse for treating tenants like ***.)
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1 comment
#665464

I have had the same experience, now on two occasions! I feel powerless, as i would love to leave a complaint at their office but fear in the future i may need to apply for a rental through their agency.

ID
#403733 Review #403733 is a subjective opinion of poster.
Location
Northcote, Victoria County

Kicked out of car space

Lease agreement was with car space and agent has ecofed to take it away 3 months later
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ID
#211640 Review #211640 is a subjective opinion of poster.

About

Nelson Alexander Terms of Service
Nelson Alexander, its directors, employees and agents ("Nelson Alexander") seek to have accurate information on this website. However Nelson Alexander cannot guarantee the accuracy, currency or completeness of the information and material on this website (including any measurements, drawings, plans, photos or descriptions). Users of this website should make their own enquiries as to the accuracy, currency or completeness of such information and material including inspecting, visiting, measuring and obtaining The Client's own legal, financial, property or other appropriate advice. Links to other websites are provided for The User's convenience only, and Nelson Alexander makes no representation as to the accuracy or suitability of the contents of the linked sites. To the extent permitted by law, Nelson Alexander disclaims any liability for any loss or damage suffered by persons relying on any information or material (including its accuracy, currency or completeness) on this website or any link from this website.
To read more: https://www.nelsonalexander.com.au/disclaimer-copyright
Nelson Alexander Privacy Policy
Nelson Alexander's ‘People Minded, Property Driven' approach extends to protecting the privacy of all the people The Company work with. www.nelsonalexander.com.au have been established for over forty years and are one of Melbourne's largest wholly-owned agencies with a multi office network under the affiliated businesses of Nelson Alexander Pty. Website are members of the REIV and are totally committed to providing outstanding services in residential sales, residential rentals, commercial sales, commercial leasing and property-related services. NELSON ALEXANDER PTY. LTD. trading as Nelson Alexander Pty Ltd is committed to respecting The Customer's right to privacy and protecting The Client's personal information. Website will ensure that all officers, employees and subcontractors are aware of and understand Nelson Alexander Pty Ltd's obligations as well as their own obligations under the Act.
To read more: https://www.nelsonalexander.com.au/privacy-policy
Summary

With its history dating back in 1971, Nelson Alexander is a real estate service company. NA offers its products to local communities in Brunswick, Coburg, Docklands, Carlton North, and Greensborough as well as other locations across Australia. At Nelson Alexander, associates help clients buy, sell and rent their properties both residential and commercial ones. According to clients’ needs, Nelson Alexander helps build up the right marketing strategy to make the most of property deal. Along with its core operations, the company established a charitable foundation in 2005.

Nelson Alexander reviews and complaints

Nelson Alexander is ranked 475 out of 1855 in Real Estate category

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