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NEIWAI

NEIWAI

neiwai.life
What is your customer experience with NEIWAI?

NEIWAI Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • NEIWAI has 2.3 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Comfort.
    Cons: Difficult to return, Missing one order, Not a us company.

  • Recent recommendations regarding this business are as follows: "Worth the hassle. If you need the product", "Do not trust this company. They are based in China and hood luck trying to get your order from them.", "Better communication".

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Show reviews that mention
order bra website customer service bras resin color money joke touch
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susanne G Vhc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Amsterdam, New York

Return

Please contact me at above email. I would like to return item # 211****. Please send a return label.

Thank you

Susanne Guttenberg

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Cons:
  • Difficult to return

Preferred solution: Full refund

Karen O Oxt
map-marker Scarsdale, New York

Excellent product

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No customer service. Website does not work well when they require a new password.

They just send emails in reply to your complaints with discounts included in emails to keep you shopping in spite of their inability to give tech support or customer service re their site. And they are based in NYC so they have no language or foreign/Chinese/Korean web limitations.

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Preferred solution: Password recognized

User's recommendation: Worth the hassle. If you need the product

Xiuzhu L

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Mount Laurel, New Jersey

Missing items

Contains 3 confidential files for company representatives

你好 我买了五个产品 只收到三个 下面是我买东西的收据跟收货单据. 麻烦你们尽快跟进一下 谢谢

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Preferred solution: Deliver product or service ordered

Allison B Rgf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Have not received my order

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I ordered Snd paid $60 for a bra two months ago. I have yet to receive the bra and getting in touch with the company is next to impossible.

Their website is a joke. I want my money refunded

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Loss:
$60
Pros:
  • Comfort
Cons:
  • Not a us company

Preferred solution: Full refund

User's recommendation: Do not trust this company. They are based in China and hood luck trying to get your order from them.

Alida H Jwh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Barbara, California

I ordered two bras at once . Only review one

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I have not received my other bra. I order 2 bras at one order , one is beige color , other one is burgundy . Please find out whats the resin and let me know.

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Cons:
  • Missing one order

Preferred solution: Deliver product or service ordered

User's recommendation: Better communication

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