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Neiko

Neiko

What is your customer experience with Neiko?

Neiko Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Neiko has a 1.0 star rating based on 3 reviews. Consumers are mostly dissatisfied; rating distribution is 100% unfavorable. Reviews cite high price, billing practices, and poor customer service.

Positive Feedback

Few positives: a small number of buyers said a tool worked initially before failing.

Negative Feedback / Risk Areas

  • Frequent reports of product failures such as smoking drills and parts blowing off.
  • Many Neiko customer complaints reference poor customer service and billing problems, including difficulty obtaining refunds.
  • Durability and performance issues cited, including dead batteries and insufficient torque.

Key Takeaways for Future Customers

  • Check recent Neiko reviews before buying and compare to established brands.
  • Verify warranty and return options and expect potential challenges with customer service.
  • Consider paying more for proven durability if you need reliable performance.
View full overview ›

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Penny M Gto

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't talk toba real live person, what to charge your credit card to chat with an expert

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I will never purchase any products from this company! They are poor in rheir customers service department! They are a rip off!

Loss:
$25

Preferred solution: Full refund

View full review
Sid Pkn

Smoking Drill! (literally) NEIKO 10503A Hammer Drill

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AI Highlights
  • - NEIKO ran ~20 min, then smoked and locked up.
  • - DeWalt cost more, but worked like a charm and did 90% of the work.
  • - No more NEIKO for me.

Drill worked for about 20 minutes then began smoking and locked up inside. Bought same drill from DeWalt for a lot more money and it worked like a charm.

The NEIKO worked for maybe 10% of my job. The DeWalt completed the other 90% of the job at 3 times the rate of the NEIKO and never faltered.

NO MORE NEIKO FOR ME!

Loss:
$35
Pros:
  • Box
Reason of review:
Bad quality

Preferred solution: Full refund

View full review
Terry m Jom

Unhappy

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AI Highlights
  • - Bought a 2 lb deadblow; it worked initially.
  • - The end blew off.
  • - The housing has a very thin covering.
  • - Bought through Amazon.ca, sold by Neiko.

Bought 2lb deadblow and it was working quite well. All of a sudden the end just blew off.

Very thin covering on the metalnshit housing. Not built for the task a deadblow should be.

Bought through amazon ca, sold by Neiko.

is there warranty coverage on these

View full review
Aniyha Lpf

24 Volt Neiko 1/2" Drive Impact Driver Wrench

AI Highlights
  • - Claims 350 lbs torque but won't loosen lug nuts.
  • - Battery died; recharged but still couldn't loosen nuts.
  • - Save your money; this product doesn't work.

I bought the subject piece of ***. This thing will not loosen lug nuts and it supposed to be able to apply 350LBS of torgue, but don't waste your money.

I bought the item, charged the battery and put it in my truck. After about a month took it out and tried to take the lug nuts off my trailer. The battery was completely dead. Charged the battery again for two days and tried the lug nuts again.

I wanted to apply some lubricant on the studs to keep them from rusting. Could not loosen the nuts. Used a lug wrench and loosened all the nuts. Then the impact would not even remove the nuts after I broke them loose.

Had to loosen them some more and finally the impact was able to remove and re-install the nuts. Checked the torque with the lug wrench and found all the nuts to be looser than desired.

Save your money and buy some thing that actually works.

View full review

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