NeighborWho Reviews
NeighborWho Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating from 8 customer reviews. Consumers are mostly dissatisfied with 83% unfavorable feedback. Recurring reports of unauthorized charges, canceled trials still billed, and frequent refund requests.
Key Takeaways for Future Customers
- NeighborWho reviews indicate repeated billing and refund issues; check bank activity if you try a trial.
- No live agents reported for dispute resolution and subscription cancellation problems are common.
Negative Feedback / Risk Areas
- Unauthorized charges and multiple billing incidents.
- Difficulty obtaining refunds and refund delays.
- Poor customer service and inaccurate or useless information; high price complaints.
Positive Feedback
A few users mention successful refunds or acknowledgment after disputing charges.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.3 star rating from 8 customer reviews. Consumers are mostly dissatisfied with 83% unfavorable feedback. Recurring reports of unauthorized charges, canceled trials still billed, and frequent refund requests.
Key Takeaways for Future Customers
- NeighborWho reviews indicate repeated billing and refund issues; check bank activity if you try a trial.
- No live agents reported for dispute resolution and subscription cancellation problems are common.
Negative Feedback / Risk Areas
- Unauthorized charges and multiple billing incidents.
- Difficulty obtaining refunds and refund delays.
- Poor customer service and inaccurate or useless information; high price complaints.
Positive Feedback
A few users mention successful refunds or acknowledgment after disputing charges.
Media from reviews
Salt Lake City, Utah
Very upset
Billed me twice 44.oo never authorize this ne wrpil1led any reports yet some how was able to change mqy card thisco needs to be revamped and think about there wording and to not be so greedy when come to accts
User's recommendation: Go to your local rec office
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI only did the trail not the other for $47.73. I want that back/ Refunded
The reviewer tried to contact the company before posting this review.
I only paid for the trail and you are now charging me the $47.73. There are no live Agents Available for me to dispute this charge.
I see how continent this is for you, not to mention the stress it is for us on the other end.
This charge was dont 7/10/26 I want to dispute this this want my hard working money refunded back to me. Mary Altwein
- No live agents available to dispute charges unauthorized
Preferred solution: Full refund
User's recommendation: Live agents
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Angier, North Carolina
Fraudulent charge
The reviewer tried to contact the company before posting this review.
Got in touch with the company and Apple support. These charges were not authorized by me, and multiple ones have been debited from my account.
I am unable to cover expenses for items I didn't purchase or request. Being on a fixed income and dealing with heart problems, I do not have the financial resources to waste.
- Never used and cancel
- Funds were withdrawn from my account without my authorization
Preferred solution: Full refund
User's recommendation: I will reply once I have a response from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancelled but still charged
I've contacted you several times at support@***.com. I never received a response or my $44.86 returned after cancelling the day I used the $1 7-day trial.
- None useless information
Preferred solution: Full refund
Company refuses to give back money
- - An account was created using my information.
- - I was charged nearly $50 monthly for over a year with no access.
- - They refuse to refund about $843.
Don’t ever expect to be treated fairly.
Someone created an account with my information. For over a year I was being charged their monthly subscription of nearly $50. Even though they could tell I had not once accessed their website or conducted any searches in the years time, they are refusing to provide me nearly $1,000 in charges ($843.)
They don't have any helpful information and it's just useless to me
Just wasn't what I was expecting it's a scam website junk junk and more junk didn't like it alot of junk
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBilling
- - I blocked charges on my card, but they charged it anyway.
- - The charge caused an overdraft and took money I needed for care.
- - I reported it to the BBB.
I had blocked them from charging my card because I don't use their service, because they don't have the information I was looking for, and they somehow found another way to charge my card, which is illegal. I've reported it to the BBB.
They took the last of my money I had in checking and caused an overdraft on my account! I needed that money today, and now I have to wait till it gets processed before I can dispute it! Meanwhile, that money was for my chiropractor so I could get an adjustment due to a pinched nerve in my back.
I'm in so much pain right now that I can't do anything about it until I have my money back! If someone doesn't pay for a service they don't use, you cancel them; you don't look for other ways of stealing their money!
- Thieves
- Bad information
Preferred solution: Full refund
User's recommendation: Dont use this company their information is not good and they will steal from you
Hi Richard, Thank you for reaching out and allowing us the opportunity to resolve this for you. I'm sorry to hear that you're having trouble locating the information you're looking for.
When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We would like to further assist you on this matter. Please contact us at support@NeighborWho.com ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.
Lagrange, Georgia
You tock money out of my PayPal acc with out authority..and I want my money sent back to PayPal now
- - The $44.86 charge was unauthorized; I did not sign up for anything.
- - I did not see any billing terms or agreements and request a refund of $44.86.
Send me my money..I didn't authorize it or give any permission I didn't sign up for anything was nothing on your site that I had to sign or any information about billing in the future now I want my money back $44.86... I don't recognize any of your hidden clans your agreements on a paper was not shown to me or anything so get me back my money now
Hi there, Thank you for reaching out and allowing us the opportunity to resolve this for you. NeighborWho can help you learn more about your neighbors and properties in your neighborhood.
You can get property details on houses on your street, current and past owners, and public records on people living nearby. We aggregate public records such as deeds and assessments to compile in-depth reports on properties & people, which may include more information than you find on sites like Zillow or Trulia.
All searches are run by you in your account, once you sign up for an account. For further assistance, please feel free to email us at support@NeighborWho.com.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI want my *** money back
The reviewer tried to contact the company before posting this review.
I was ripped off for 44 bucks and I want it back . This neighbor who is a scam. I never gave permission for this joke of a company to take money out my account and now Im so mad
User's recommendation: Do not use this site it’s scammers
Huntsville, Alabama
Unauthorized charge
Annoyed with myself for not cancelling within the correct time frame.i won't let the same circumstances recur. I appreciate the courtesy of refunding my money.
Thank you very much. Barbara Tanzer
User's recommendation: Don’t do a trial unless you are prepared to pay attention to the end date.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel my subscription with your company
The reviewer tried to contact the company before posting this review.
- - Customer trying to cancel service.
- - $44 and some cents charged via Cash App; declined.
- - Customer canceled service and asks to stop taking money.
I have been trying to cancel my service with you people and for some odd reason you people been trying to take money out of my cash app account for I don't know how long $44 and some odd cents and it's still been declining your money stop taking money from me that you guys don't deserve I canceled with you once I'm trying to cancel with you again stop taking money from me it doesn't belong to you so stop taking it I've canceled my service with you I went in I canceled I don't want your services
Preferred solution: To cancel my services
User's recommendation: I'm trying to cancel my services from this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerCancel my subscription with your company
The reviewer tried to contact the company before posting this review.
I just want to cancel my subscription before my 7-Day trial is up and I agreed to pay the $1 and nothing extra
Preferred solution: To not be charged more than 1$ and for my subscription to be canceled
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
The reviewer tried to contact the company before posting this review.
- - Charged 10 times monthly since December 30 at 48.45.
- - User does not use the app and wants refunds.
- - Wants all 48.45 charges refunded.
You have been charging my account for 10 charges every Month since December 30 I am livid I want all my charges of 48.45 back into my account that is absolutely ridiculous. I don't use this app.
I don't know why it's even coming out of my account. I am livid.
My phone number is 315-489-**** if you need to talk to me
- Never used and cancel
- Non
Preferred solution: Full refund
Real Estate Expert Talks
"I'm a Huge Proponent of Building a Home" Ty Wilde About Real Estate Industry
To help every potential homeowner find answers to their most important real estate questions, we’ve invited Ty Wilde Realtor & New Home Construction Specialist. In this video interview, we asked Ty to share his vast experience and give expert advice on whether to build a house or buy a house, what’s the best time to buy a house, what to consider during the house inspection, and more.
Ty Wilde is the Utah Realtor and New Home Construction Specialist with over 15 years of experience. He helps people to go through the process of buying or selling a home.
Owasso, Oklahoma
Cancel it never let me in
They wouldn't let me in to see what I had requested an then when I tried to cancell they would not let me if they charge my bank account I will sue themdont do it they r a rip off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy packages where stolen
- - Neighbors delivery is wrong and ineffective.
- - They rarely answer the phone and it's noisy.
- - They hang up when asked for proof of delivery.
I have not received my $184 order and Neighbors is lying about delivering it. I received an email on October 17th saying it was delivered so I opened my door and there was nothing there.
So, I called them. It was like talking to someone in an airport. Then they tried to tell me it was delivered on October 1st.
I asked them to prove it and they hung up on me. I received an email on the 13th of October saying it should be delivered soon, plus, on October 1st the package was still in customs.
Using the delivery service of Neighbors is wrong. They do not know what they are doing.
Rarely do they answer the phone. It is noisy when they do and if you want proof of delivery they will hang up on you. I told them that they were wrong and I had proof.
I asked them to prove it was delivered and they hung up. This is not Temu fault.
User's recommendation: Ask Temu to send through Canada Post
Brands Related to NeighborWho
Peoplesmart
“I've repeatedly asked to cancel my subscription and you keep taking and or making attempts to take money...“
PeopleLooker
“Please refund me my $25.61. I have no idea why I was charged, and I did not place this order. Thank you...“
BeenVerified
“The company has not refunded a charge to my card that was unauthorized. The phone number that I called...“
Bumper
“I'm disputing my charge of $27.99! I did not order this service. Please credit at once. Cancel my...“
Companies Similar to NeighborWho
Rehold
“Company allegedly has an opt oform to remove private data, but never sends the confirmation email, no...“
Xome
“They never give you feedback if we overpriced and let the property on the website forever. It's a waste...“
Nuwber
“I researched a person for a friend. The info I got was absolutely garbage. Most of the info blocks like...“
Spokeo
“Someone used my information to purchase this service would like my money back immediately please I've...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
Hi ***, Thank you for reaching out and allowing us the opportunity to resolve this for you. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel.
You can contact us to cancel at any time, and will not be billed for your next billing cycle.
We would like to further assist you on this matter. Please contact us at *** ATTENTION: CUSTOMER CARE TEAM so we can assist you immediately with your concern.