Neff Headwear
Neff Headwear Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Neff Headwear has 1.7 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good promotions.
Cons: Do not follow through on the promotion, Racists who do not want black customers.Recent recommendations regarding this business are as follows: "Buy from Hypland instead", "Buy elsewhere", "Know that shipping might be longer wait than expected.", "Hope you don’t have a get a hold of customer service because it’s impossible", "Stay far away.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Neff Headwear has 1.7 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good promotions.
Cons: Do not follow through on the promotion, Racists who do not want black customers.Recent recommendations regarding this business are as follows: "Buy from Hypland instead", "Buy elsewhere", "Know that shipping might be longer wait than expected.", "Hope you don’t have a get a hold of customer service because it’s impossible", "Stay far away.".
Most users ask Neff Headwear for the delivery of goods as a solution to their issues.
Review authors value the most Website. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Racist Company
Spend your money elsewhere. The company is run by racists who don't acknowledge Juneteenth.
When called out about it, they ignored it.
No response is a response. Didn't get upset, just took my business elsewhere.
- Racists who do not want black customers
Preferred solution: Nothing. Took my business elsewhere and cancelled my order.
User's recommendation: Buy from Hypland instead
Voerde (Niederrhein), North Rhine-Westphalia
NO ANSWER via Mail or Social Media
Bought a watch which stopped working after a short time, wrote 2 Mails, just got autoresponder, via social no answer as well.
THANK YOU! *** company.
Preferred solution: Apology
User's recommendation: Buy elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTracking info
Where are my orders.
NF85688
NF84450
NF84285
Fishermen Beanies i charcoal 2
Beanie in burnt red
Ordered dec 8
Preferred solution: Tracking number
User's recommendation: Know that shipping might be longer wait than expected.
Need help with your issue?
Get support from our consumer experts.
Salem, Oregon
Customer Service
Does not get back to me about my past orders. Wrote them, emailed them
Called them
To NO AVAIL
ORDERS MADE Dec 6
Rockford, Illinois
No answer
I have called email text left messages and I have never gotten a hold of anyone or a response back from anyone. All I want is to know if my order is being shipped when its being shipped or what's happening.
Preferred solution: Deliver product or service ordered
User's recommendation: Hope you don’t have a get a hold of customer service because it’s impossible
Terrible service
I placed an order on 11/29 and was sent a shipping confirmation on12/1. I checked back on 12/14 and USPS still had not been given the package from Neff.
When I asked about this through their customer service email, they lied to me and said it was shipped out on 12/1 and USPS failed to update the shipping information. The day after I sent my email, USPS miraculously received the shipment! WOW! It is almost like Neff COMPLETELY FORGOT to send my order to USPS!
So not only is this order from NOVEMBER not going to make it on time for Christmas, but their customer service teams feels it is okay to blatantly lie to customers who are merely asking for the truth in the process. This shows they do not value or respect their customers. I have never had an issue take this long to be resolved. Also, I have continued to email them for updates since 12/14 and have yet to hear back.
Which means they are reading my emails, but do not feel it is necessary to reply.
Overall: 0/10. Would not recommend anyone do business here.
You can get the same style hat for much cheaper elsewhere anyways. Stay away.
Preferred solution: Deliver product or service ordered
User's recommendation: Stay far away.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThree weeks and no package yet.
My son gave wrong email. Correct email is ljiraud@***.com.
Preferred solution: Deliver product or service ordered
Where's my package.
Where's my package it's been three weeks and my beanies hat's haven't gotten to me. Please what is the problem?
Preferred solution: Deliver product or service ordered
Order not in stock refund
Never got to a customer service rep. I ordered 3 snow caps and I was suppose to get the 4th one free. I get a email saying that you dont have the 4th one and I will be refunded but that one did not cost me anything and I want my 4th snow cap free if it has to be a different hat
- Good promotions
- Do not follow through on the promotion
Preferred solution: Let the company propose a solution
User's recommendation: Don’t try calling
Hershey, Pennsylvania
Wrong item
I ordered a beanie and it came 2 weeks later and it was wrong Id like a refund
Moreno Valley, California
Order was not received
No one has even Contacted me back regarding my missing package
I still havent received it and its been over a week since said delivered
Companies Similar to Neff Headwear
Love Your Melon
“Can not get in touch with customer service. I have tried emailing through their website, clicking on...“
The North Face
“I was at the North Face store at Valley Fair and I have to be honest it was absolutely horrible. It was...“
Coal Headwear
Benton 1988
“I've made several purchases without any problems until my last order. My last order was never filled, my...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Glad it is not just me! I ordered mine in NOVEMBER and they still have not arrived.
You also cannot get anyone to respond to you. There service is trash.