Neddys North Bay Hyundai
Neddys North Bay Hyundai Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Neddys North Bay Hyundai has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
Staff in service were described as great by the reviewer despite broader concerns about management and resolution.
Negative Feedback / Risk Areas
- Complaint centers on poor repair communication and lack of accountability in Neddys North Bay Hyundai reviews.
- Customer complaints note disputed charges and a demand to pay for parts after service problems, raising billing concerns.
- Frustration with management response and perceived weak customer service during disagreements.
Key Takeaways for Future Customers
- Expect mixed service-team interactions but verify repair plans before leaving the shop.
- Ask about costs and warranties up front to avoid billing surprises.
- Consider documenting conversations if you anticipate disputes with service or management.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Neddys North Bay Hyundai has 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied.
Positive Feedback
Staff in service were described as great by the reviewer despite broader concerns about management and resolution.
Negative Feedback / Risk Areas
- Complaint centers on poor repair communication and lack of accountability in Neddys North Bay Hyundai reviews.
- Customer complaints note disputed charges and a demand to pay for parts after service problems, raising billing concerns.
- Frustration with management response and perceived weak customer service during disagreements.
Key Takeaways for Future Customers
- Expect mixed service-team interactions but verify repair plans before leaving the shop.
- Ask about costs and warranties up front to avoid billing surprises.
- Consider documenting conversations if you anticipate disputes with service or management.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North Bay, Ontario
Poor business practices incompetent
- The fuel door actuator switch died; a tech taped the door catch shut, snapping the pin.
- Part charged with a discount and free installation; staff were helpful.
have had some issues with this dealer ship (Neddy's)., In the past .I have deleted my previous post As It was more positive than I feel was deserved, Now today friday sept 29th 2023,I find myself arguing pointlessly with Mike. As ( he has already decided).and ..what ever happened to the adage"customers always right.
"Rhetorical I know . A component on my Santa Fe quit.I brought the car in to them to DIAGNOSE the problem. The Result; The Switch to activate the fuel door actuator is dead. okay.next - service tech tapes.the door catch with a ball of tape to keep it in a closed position (he kept that part to himself.).
But he gave me the keys.And I was sent on my way okay!-. they will call when the switch arrives. Okay-so now I need to fill up with gas. gas filler door is flapping in the wind!
Pull-up to the pump. The filler door is partially open, my finger pulls it open enough to get at the filler. The ball of tape is wedged against the actuator pin the pin snaps off. actuator is now dead.
.Now they need to replace a part. That wasn't even part of the problem at all! And I need to pay. But I do get a discount on the part(yippee ) their cost price and free installation I guess it comes with free destruction!?
I should pay nothing.stay- tuned.-staff was great. Management needs a shakeup ,at least a course in customer relations,or logic
So Mike says,well "you pulled the door open ".you broke it!". how else could I fuel up.any ideas? May be I should've parked it in Deep River.
And they could have towed it back to their shop at their expense.
the man lacks logic! It was Like arguing with a 3year old Had I only known the situation I might have been able to work around it. .this is just stupid.
These guys are just wasting my time and money .everyone is a shyster.If you want to get your Blood Pressure up be sure to pay them a visit, it worked for me. no accountability I will go out of town for service next time
Posted to Google reveiws
Rock Roy
Preferred solution: Full refund
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.