
Nebraska Book Company
Nebraska Book Company Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nebraska Book Company has 1.9 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Customer service. Consumers are not pleased with Diversity of Products or Services and Website. The price level of this organization is high according to consumer reviews.
Trying to get back on onboarding
I can't finish my onboarding to I can move into the hiring process and so I have been having trouble all morning
- Unable to resolve problem
- Adding charges to my credit card
Preferred solution: Let the company propose a solution
Nebraska Book Company/Textbook Underground
This company is a complete rip off. I rented a textbook from their subsidiary, Textbook Underground, and never received notice about the book being due or information about printing a return label, etc.
Every other rental company I have worked with sends notices out. Textbook Underground never tried to contact me about the book. Today, I received a notice from a collection agency that they are now charging me $150 for a book that costs half of the amount! When I tried to call and speak to the company they told me it was out of their hands and that I needed to pay the replacement cost of the book.
The book does not even cost $150!!!
Stay away from this company!!!! They prey on college students!
Preferred solution: Price reduction
Resolved: Shady Business
This company and the college have notified me. Apparently they bought out a company and inherited a few problems. The problem was resolved by them.
I personally returned books rented at a college. they gave me a receipt that state X amount of books returned on time in good condition.
Since I was not aware that the college contracted out the book rental to Neebo, I thought this receipt was sufficient. Now one year later, I am getting charge on credit card for unreturned books from a company identified as Neebo#V2. Apparently Neebo has sold out multiple divisions to another company. The new company says they have no information, the college says they have no information, Neebo (Nebraska book co) will not return my calls.
I keep leaving my number and messages but they will not call back ....however they are willing and available to bill my credit card. Please think twice before renting books from college bookstores or this company.
- Unable to resolve problem
- Unable to get a call back
- Adding charges to my credit card
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Apparently NB bought out another book company. I was given the old book company number apparently (I still am confused) however they have returned my call and this has been resolved.
You should contact the company at 402-421-**** and ask for Guest Services.