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This month the number of NCR Atleos customer service requests is much higher than usual.
NCR Atleos

NCR Atleos

www.ncratleos.com
What is your customer experience with NCR Atleos?

NCR Atleos Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

NCR Atleos has a 2.5 star rating based on 6 customer reviews. Consumers are mostly dissatisfied and many mention NCR Atleos reviews about faulty ATMs and refund requests.

Key Takeaways for Future Customers

  • Expect issues with ATMs failing to dispense cash and debiting cards.
  • Prepare to pursue a refund through Cardtronics customer service or your bank.
  • Ask prior users about machine reliability before using an ATM.

Negative Feedback / Risk Areas

  • Multiple customer complaints about money debited without cash and delayed reversals.
  • Poor responsiveness from customer service and unresolved pending transactions.

Positive Feedback

No pros reported.

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Media from reviews

NCR Atleos - Hola muy buenas tardes estoy acá de...
NCR Atleos - ATM Debited My Card, Didn't Dispense Funds
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Denisse Yyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hudson, Florida

Didn't receive my money

The atm machine run bye card tropics keep my $80 withdrawal. They said they cant do anything. These machines are in wallgreens

Preferred solution: Full refund

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Resolved
Crystal M Nzn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Resolved: ATM Debited My Card, Didn't Dispense Funds

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NCR Atleos - ATM Debited My Card, Didn't Dispense Funds
Updated by user May 27, 2026

Avoid ATMs operated by Cardtronics.

Original review May 12, 2026
Never have I ever used an ATM that failed to dispense cash and debited my card for the amount anyway. And I was hit with the surcharge fee as well!

Seems like this company has made a loophole 'glitch' that allows them to keep our money, and it needs to be closed. Cardtronics customer service tells me, after being on hold for 45 minutes, that I have to contact my 'bank' for a resolution if an automatic reversal doesn't go through after 48 hours. I do not have a bank to dispute this with!!! My card is a Hoosier Works card issued through the state of Indiana because I receive cash assistance.

I have to pull off cash at the ATM because I can't pay certain bills with a Hoosier Works card. The state is not gonna replace my benefits you stole from me! Yes, I'm calling this theft! Why is it on the 'bank' or 'card issuer' to solve a problem you created?

If I do not receive my funds in 45 days, I will be contacting the Consumer Financial Protection Bureau and demanding an audit of the ATM, and I encourage everyone to follow suit. Because apparently, I'm not the only one who is having this issue. There needs to be more accountability on the ATM company's end because that was my last $80 I had to live off of for the month, and this has been a huge inconvenience. I am so tired of the fraud in this country.

Now ATMs are ripping people off???

If you receive state benefits and use ATMs to withdraw cash, BEWARE! You cannot get them replaced.
Loss:
$80

User's recommendation: Beware!

View full review
Dora lisseth B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boca Raton, Florida

Hola muy buenas tardes estoy acá de...

NCR Atleos - Hola muy buenas tardes estoy acá de...

Hola, muy buenas tardes. Estoy acá de nuevo para recordarles sobre el dinero que el cajero automático (ATM) se quedó.

Ya son casi 8 días y aún no recibo respuesta ni del banco ni del cajero automático. Por favor, ayúdenme en eso.

Soy una persona de bajos recursos y necesito mi dinero. El banco dice que el ATM no le da ninguna respuesta.

View full review
Resolved
Linda F Chk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: I tried to withdraw $200 from the...

Updated by user May 23, 2026

Company fixed the issue and I have been provided with full refund.

Original review May 19, 2026

I tried to withdraw $200 from the Cardtronics ATM at the Walgreens at [STREET_ADDRESS]. I only received $180.

It was 11:34 AM on 5/19/2026.

Please audit this machine ASAP. It was terminal [US_DRIVERS_LICENSE_NUMBER].

Loss:
$20

User's recommendation: Don’t use this ATM

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Jacquelyne S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because I could not get the system to recognize my entry of 1.

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An ATM owned by the company took back $300 from a withdrawal I made today because I did not grab it in time.

Loss:
$300

Preferred solution: Full refund

View full review
Vincent B Ayj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Machine did not issue money but money is gone off my car

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I use my card to take out money from your machine your machine was out of money it was not a notice on it or anything I never got any money out of it it was $600 but the money came off my card it's been a week and I still have not received my money back on my card

User's recommendation: Ask questions about the machine access anybody used it before you and when was the last time that anyone used it and did they get money out of it

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Stacey S Rmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Talladega, Alabama

Three transactions were attempted by me...

Three transactions were attempted by me to withdraw $100 from my account. I have the funds.

Three times the transaction was declined, but the $100 is showing pending on my account, resulting in me being out $300 I did not get. The bank says you will have to be the one to cancel those.

Loss:
$300

Preferred solution: Full refund

View full review
Vincent B Ayj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Machine did not issue money but money is gone off my car

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I use your machine to take money out the machine was out of money no one put up a notice damn machine was closed it was $600 no money came out of here machine but it came off my card it's been one week and I have not received my money back yet

Loss:
$600
Pros:
  • No pros
Cons:
  • And then this email that they send me is not working either

User's recommendation: Don't use this machine these types of machine because it's a rip off

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Brandon O Fja

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Irvine, California

Hello I’m trying to reach out about an...

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Hello, I'm trying to reach out about an ATM that took out money from my card but didn't give me the cash at the ATM at Palm Ave, San Diego, CA. If you guys can reach out to me to see who will be responding for this money, it would be greatly appreciated.

Loss:
$120

Preferred solution: Full refund

View full review
Mark B Ako

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clanton, Alabama

Atm did not dispense my money from my door dash crimson card

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Took 80 dollars from my dasher crimson card. Did not deposit my money at CVS, 708 East Main Street, Prattville, AL.

Loss:
$80

Preferred solution: Full refund

View full review
Assoline B
map-marker Indianapolis, Indiana

Where's my cash

Stop scamming people! We're onto you. You should be in your own country scamming them instead of America.

Loss:
$1
Cons:
  • Everything involved

User's recommendation: Don't bother the hassle of it. You'll be scammed.

View full review
Anonymous
map-marker Dayton, Ohio

$40 was taken from my account at an Allpoint ATM, but I did not receive any money.

When I tried to withdraw a total of $40, from the atm NO money was given, and my account says $40 was dispensed but it was not. The Allpoint atm said there was no money dispensed. How do I get my money that was not dispensed to me back?

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