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NCH Corporation

NCH Corporation

www.nch.com
What is your customer experience with NCH Corporation?

NCH Corporation Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

NCH Corporation has 1.0 star based on 1 review; consumers are mostly dissatisfied with billing and customer service and rate the price level as high.

Positive Feedback

One recent recommendation mentions good software, specifically noting product functionality for image needs.

Negative Feedback / Risk Areas

  • Recurring charge uncertainty and subscription confusion prompt NCH Corporation customer complaints about billing.
  • Requests for refunds and cancellations are reported as difficult, impacting perceptions of customer service.
  • Perceived high price level compared to value increases refund and billing disputes.

Key Takeaways for Future Customers

  • Check subscription terms before purchase to avoid unexpected charges or auto-ship style renewals.
  • Document payment receipts and contact support promptly for refunds or duplicate licenses.
  • Search NCH Corporation reviews and customer service experiences to set expectations on billing and support response.
View full overview ›

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Roy McInnes

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Verified Reviewer

I need to contact customer service at the highest level

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AI Highlights
  • Please confirm if charges are monthly or annual; I have two Dixillion versions to cancel one with a refund, and I paid for Pixillion I don't need.

I need to know if what I have installed is a recurring monthly charge or is it annually.

I have 2 versions of Dixillion and wish to cancel one and have my money back for it, obviously I don't need 2 and that was all my fault.

Also I believe I paid for Pixillion before I realized it was for pictures only and I have no need for that.

Reply to roy113@***.net Roy.

Preferred solution: Full refund

User's recommendation: good software

View full review

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