
NC Solar Now
NC Solar Now Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NC Solar Now has 3.0 star rating based on 1 customer review. Consumers are mostly neutral.
- Rating Distribution
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Poor service at unreasonable prices. RIP-OFF ALERT
Long story short, today I am left with a $20,000 non-working piece of junk. These guys installed my system and a heat exchanger that never worked, this was going to lower my bills more than my monthly payment on the system. Never happened. They told me they would refund me some money but we could never agree on an amount. They never provided a break down of the work or equipment they used. They stopped answering my messages. I had two other companies and come look at it. They both said it was installed incorrectly and the system was not designed correctly to manage our needs. Some time later I ran into the "plumber" that install my system (no longer works there) and he said I was the first installation he did and had no idea what he was doing. Experienced?
Today some years later the system no longer works at all. My pumps have all wore out from improper installation. Many of them upside down. Complete mess!
To this day they still have pictures of my house on their website attached to a bogus referral, not written by me.... is this even legal?
GO somewhere else.... anywhere!
-Chris

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Verified Reviewer |Resolved: NC Solar Now - Estimation Appointment Review from Henderson, North Carolina
I made an appointment several weeks in advance to get an estimate. Less than 24hrs before my appointment time the technician called to reschedule because he claimed their secretary was supposed to get additional information at the time of scheduling.
I had a feeling he was lying at the time just to get out of the appointment because the information that he requested was specifically "how am I going to pay for this". I told him that it would depend on the estimate because if the estimate was more than I had that I would need to finance it.
In addition, he interrupted me numerous times during our conversation to the point that I had to shout at him to allow me to finish my previous sentence.
The only valid thing he requested during this call was a copy of my power bill. However, I had already told him and the secretary that this is a new construction/house without electric currently.
We finally arranged another appointment day and he requested that I speak with their banker prior to that appointment and said he would pass my number along. The next day a "banker" called me and upon stating the name of the bank, his name he said "so I hear you need $25,000" and immediatly prompted me for my Social Security Number. Which threw up red flags for me because that's not how bankers handle typically that. I refused and told him that I would like to know more information about his company and what kind of plans/rates are available. He continued to beat around the bush, not giving me any information and avoiding my questions by repeatedly asking for my SSN.
Everything about this man seemed like a scam artist. I dont know what kind of business these people are running but it definitely doesn't seem legit to me.
Not dependable - kept cancelling or delaying our appointment.
We became aware of NC Solar at a home show and scheduled an appointment to have them come out and assess our energy usage as well as provide a quote on for solar panel installation. We had to wait 3 or 4 weeks before they could even fit us into their schedule. 30 minutes before they were to arrive the head salesman (I forget his name) called to let me know he had been unaware of the appointment and was half way across the state and wouldn't be able to make. We said "No Problem", things happen and we rescheduled for the following Saturday.
This time another salesman was supposed to show up and he called 5 minutes before the scheduled appointment to say that he would be at least 45 minutes late or offered to reschedule for later that afternoon. Unfortunately we already had a prior committment that we couldn't cancel and his (Jamal) attitude was very poor and not at all apologetic for the mixup. We decided that due to their (NC Solar) lack of professionalism that we would do business with one of their competitors. Afterall, if they can't even make a sales appointment, what could we expect in the event we ran into problems.
After reading the other negative review on this site, I'm glad they kept cancelling or trying to reschedule. Very unprofessional.
NC Solar Now in Raleigh NC screwed me by lying
The salesman lied to me about the production and payback and the CEO lied about the guarantee.
I have leaks and the installation was poor and had multiple problems and between the CEO and the salesman, I had a gut feeling I would have problems after I was screwed into a deal with these two clowns.
They both lied and are inexperienced. Don't be fooled. There are far better and professional installers in my area, I was unlucky.
I should have done better homework but the little salesman was sleazy and wormed his way into a deal he was just guessing on and the *** CEO is insulting and a joke. I want my money back and someone who is certified to have installed my system.
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Chris, just got a system installed recently a d the prices all changed. I would love to talk to you about our experience.
Find a good solar contractor who knows what they're doing, and get the thing fixed? Get NC Solar Now to pay for it. Try Atomic Solar in Burnsville
The CEO and owner has since made this right with our family.
Steve is a stand up guy once the red tape and lawyers are out of the picture. Our system is fixed and working properly.
-Chris
Please remove my comments above.