NBKC Bank

They dont answer the phone they lock your card and it takes 2 months to get a new one . They lie to you .

They are the worst bank and caused my credit score to drop 75 points.

In which made me lose my chance at a house . I would consider any other bank but this one

Envel visa debit card was stolen I have q positive balance on it canr get it canceled or my money return horrible service

As soon as my check was deposited they locked my account and I haven't been able to get support to sort it out, of course it's a three day weekend and my husband and I are stuck hours from home with a broken down car and no way to pay anyone for a ride or tow, this is unacceptable at best, it's just theft at a point.

My card was locked due to having my sister's money put on there for our taxes my money is on there too it was deposited at 13th I still have not had access to my money since then because you guys have put a lock on my card if this does continue I will be getting a hold of a lawyer and trying to do some kind of lawsuit against you guys because you guys have all my documents everything is legit and I have talked to at least a dozen people

Tried calling no answer of course.... Now there sending money back to the IRS which I will now have to call them great thanks alot

It is saying the user is currently disable Please contact your financial Institution to re-enable I need to get into my account as soon as possible I would greatly appreciate it if appreciate it if you were to Grant me my access back to my account may God-bless you please please let me back into my account

You guys flosed my account for "30 days neg balance " however 15 of those days it was locked and you closedbitbduring a dispute , meaning the negative balance was in fact not negative as they were overturned . Thus closing my account for nothibg .

Additioanally i attempted to transfer remaining amounts out m however those transactions were cancelled by thr other bank and sent back. Iv provided documents to show that . However the responses iv gotten never touch that . Or they simply show the statement where the transfee was attempted .

However im providing a document saying it was cancelled after that date so thats not really answering my question to where is my money . Even more recently when i spoken to a dispute rep his exzact words were " i see where the amount was refunded to the account but because the account is closed we need to get a check or transfer the funds " . However noone has done that instead im told to email people for 8 mo ths who dont respond .

If noone is going to work with me to resolve this problem i will proceed legally in any abd every aspect available . I have also called you guys numerious times and told id get a call back however that never happens , you also try to tell me your not responsible and thats utter garbage

2021 tax records. Have not received.

They were mailed 1/312022 Macvording to your recording. Today is 2/11/3022

I transferred some money which was sent back to Bella. This was proven by Bella.

However, no one has mailed me a check no one answers no one responds nothing . Also, the documents I received for the disputes i filed add up to a different number then what was added, IM missing about 700 dollars not to mentions returns not paid back .

I am sorry there was no complaints about anything I was just frustrated that I could not talk to a live operator. The online chat rep did her job.