Anonymous
map-marker Phoenix, Arizona

Purchase I didn't make

I never talked to anyone as I got cut off. I have a pending purchase I didnt make. I want to know whats it for.

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Jo P Gdp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Returning call

Actually, I have no complaint. Someone named Diane left a message on my home phone voice-mail regarding my order from the Today shop...a personalized photo album.

She said you needed to verify my email, but never left a number to call, so that's why I ended up here. My email is Jopfetsch@***.com and my cell phone is 716474****.

Thank you,

Joanne Pfetsch

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Preferred solution: Confirmation of my order.

Nancy G Ovg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dissatisfied with service

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I tried to cancel an order going to the wrong address and I received a message saying it would take 48 hours to review. Then no more messages went through due to a full mailbox.

Then they hurried to send it out before I could get the cancellation through. Then I found out it's being shipped by Amazon where I could've purchased it, gotten it sent to the right address and not paid $6.95 in shipping.

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Loss:
$28

Preferred solution: Full refund

User's recommendation: See if your purchase is on Amazon before buying from this site. You can't call or email them to get any satisfaction

amber w Kkz

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Verified Reviewer

Worst consumer experience ever. This is a complete scam!!!!

They took my money and they had NO way for me to communicate with them about my phantom order. I was forced to file a fraud complaint.

DO NOT GIVE THIS COMPANY ANY MONEY!

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Preferred solution: Deliver product or service ordered

Michelle H Aio

Dissatisfied customer

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NBC Store - Dissatisfied customer

This store's customer service is horrible! I received a broken Willie Geist cup, and they won't respond to emails or phone calls! DO NOT ORDER FROM THIS SITE!

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Loss:
$25

Preferred solution: Full refund

1 comment
Guest

I couldn't agree more!!! Same thing happened to me.

Willie Giest should be ashamed of his "Mug Shots" segments. Causes people to want to buy Mugs with HORRENDOUS Customer Service!!!

Anonymous
map-marker Duvall, Washington

Shipping labels cut off address-unable to fix

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Items I ordered were returned 3 times because their shipping labels cut off my address. No phone number to contact and despite telling them in emails, they still couldnt fix it. Poor quality t-shirts and packaging was sloppy.

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User's recommendation: Find your items elsewhere

Anonymous
map-marker La Vergne, Tennessee

Horrible customer service

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Refused to give me a refund after there employees lied to me about the product i bought. I was told that I could use the gift card to stream peacock before I bought the gift card.

I bought the gift card to find out that I cant use it to stream peacock. They refuse to refund me and they told me oh well that they arent doing anything and that they will talk to the employee that talked to me but other than that they arent doing anything else

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Austin W Wok

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Verified Reviewer
| map-marker Mount Juliet, Tennessee

DO NOT ORDER FROM HERE!!!!!

This "Store" does not provide customer support!!! They claim there is no phone number for Customer Service.

I can not believe that the NBC Store does not have a customer service number.

They just choose not to provide one. DO NOT BUY FROM THIS WEBSITE.

View full review
Loss:
$50
Reason of review:
Poor customer service

Preferred solution: Full refund

1 comment
Guest

This store is horrible! I received a broken Willie Geist cup and they won't respond to emails or phone calls! DO NOT ORDER FROM THIS SITE!

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