Travis B Fqq

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Verified Reviewer

Makes it too hard to cancel and I don't get the games I want

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Signed up for spurs games and can't get them based off "the games being in my area" that is not true. I live in austin.
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Loss:
$36
Cons:
  • Access to games i paid to sign up for

Preferred solution: Full refund

User's recommendation: Save your money and just got to a venue

Marlene L Hps

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Verified Buyer
|

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Verified Reviewer
| map-marker Powell, Wyoming

Want to talk to a person

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NBA - Want to talk to a person
Want charges taken off my Xfinity bill since I cant use your service. Have canceled individual charges since my team is blacked out but some how have been charge $199.98
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Loss:
$200

Preferred solution: Full refund

Brittany B Vvk

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Verified Reviewer

Requested a refund to original cc charged and issued a refund in a e gift card for the NBA website

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Im beyond extremely frustrated with this site and their horrible customer service. I purchased an item on Dec 8th that was mailed out to me and ended up being too small. So I initiated them to provide a return shipping label and I sent back the item on Dec 28th and was told that once the item reached the warehouse that I would get a refund back to my original form of payment, which was my credit card, but instead, they issued me a E gift card for the NBA website. I have called to complain and they have said that they have issued me a ticket to report this to their billing department and I would hear back within 72 hours. It is now two weeks and they have issued several tickets in regards to this situation and have made false promises and still have not issued my refund For $90. At this point, I have disputed the charge with my bank now.
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Loss:
$90
Cons:
  • Horrible communication
  • Negative impact on customer perception and reputation

Preferred solution: Full refund

User's recommendation: I DO NOT RECOMMEND- THEY DO NOT REFUND UR $

Michael L Rxd

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Verified Reviewer

Stat correction

At 10:16 mark of 4th quarter a rebound was given then negated to Chet Holmgren! It states OKC defensive team rebound but only 1 to come down with it was Chet! It needs to be reviewed overturned! It was posted for some 13 points 10 rebounds then it went to 9 because he was not awarded this rebound which was clearly his! This is a blatant mistake needs to be fixed when he came down rebound there was a foul on wagner for orlando! Please look into this wasn't a team rebound when he was only 1 to come down with it! Also no other teammate was involved in the play!
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Preferred solution: Chet Holmgren to have 10 rebounds which was stated for 20-25 min

Melvin K Btq

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Verified Reviewer

An array of things

I'm 45 years old I've been watching the NBA since I was younger, the past few years I've noticed players and people around or on the court repeatedly nodding there head and making blowing in there hands gestures, I wanted to know if it's colder than usual in the stadium's and if the nodding is some type of new signaling
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Preferred solution: Price reduction

Zetia N
map-marker Secaucus, New Jersey

Can't login

No answer trying to sign in and it won't let me what can I do I need help I'm paying for something and I can't watch
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Loss:
$45

Preferred solution: My money if I can't watch

Anonymous
map-marker Los Angeles, California

Dispute

I have a dispute, Jarrett Allen was not credited for a dunk in 2nd quarter at 3:13. Why is that? Because he should have 2.
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Resolved
Skylar Vyg

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Verified Reviewer
| map-marker Lancaster, Pennsylvania

Resolved: Nba league pass not working

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Updated by user Dec 15, 2023

Company fixed the issue and I have been provided with apology. Problem corrected itself after 25 minutes.

Original review Nov 15, 2023
League Pass takes too long at start of game to be in service. three times I've gained access to Maverick's games after 15 minutes have passed. Sucks. Be careful. Use Xfinity access instead.
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User's recommendation: Use other server or platform, like Xfinity to gain access.

Dan C Jha
map-marker Nashville, Tennessee

Trying to understand why you don't play grizzly's games in nashville.

Why do you block the Memphis Grizzly games all the way in Nashville Tennessee? The Grizzlies are our only Tennessee basketball team.
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Nelson M Qqs

Never ordered this season and can’t sign into account.

Never ordered this year and access hasnt ever worked.tried to access once I saw Ive been charged for it , but denied access.
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Loss:
$60
Salena Rcs
map-marker Seattle, Washington

Not receiving complete game option when attempting to stream a completed game. Only option is key plays.

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Not receiving complete game option when attempting to stream completed game. Only option is key plays.9
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Mitch H Dwd

Poor value

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Original review Dec 12, 2023
The price I was charged was triple my first year. Determining y was a joke. But the fact that multiple games require another service and the two services I added dont cover it and the service that goes is $29/mo. I do not sign up. Network gets flaky every third quarter and through the fourth
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Pros:
  • U c games
Cons:
  • You dont see all of them

Preferred solution: Price reduction

User's recommendation: Make sure you can get all the games

Arthur M Tkl

Listen, I got league pass last week for NBA and it’s not coming on my TV please can you connect me back

I got league pass last week and its not coming up on my TV and I paid $109 for it can I get somebody to call me at 516-426-**** cause I want to watch the game tonight and he paid for
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Preferred solution: I would like to get my league pass working so I can watch the basketball games like I’ve been watching

Arthur M Tkl

I’m having problems getting my NBA league pass that I ordered last week

Im having problems getting my NBA league pass that I ordered last week can you give me a phone call at 516-426-**** so you can turn it back on so I can watch
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Loss:
$109

Preferred solution: I would like to get my NBA league Pass working

Anonymous
map-marker Dallas, Texas

Not receiving tv service.

I don't have a provider to watch the live games. I only have my cellphone so I need to cancel my order
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User's recommendation: get all the facts before u buy anything

Kember Jpu

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Verified Reviewer
| map-marker Lathrop, California

Return label

I got charged $100.00 but only got $92.00 credited back when I returned the second item, even though they said they wouldn't charge me shipping because it was a computer error issue when I was ordering.
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About

Summary

National Basketball Association (NBA) is the North American men’s professional basketball league that was founded in 1946 in New York City and initially called Basketball Association of America. It is composed by 30 franchised member clubs throughout the United States of America and Canada. NBA is a member of USA Basketball that is recognized as the National Governing Body for basketball in the United States. It is also a member of 4 major North American professional sports leagues along with National Football League, National Hockey League, and Major League Baseball. The NBA corporate office is located in the Olympic Tower at 645 Fifth Avenue in New York City.

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