NB Power
NB Power Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NB Power reviews show valued reliability and billing practices but overall sentiment is mixed to negative due to high price level and poor customer service.
Key Takeaways for Future Customers
- Expect emphasis on billing practices and reliability when reading NB Power reviews.
- Prepare for high price level and potential challenges with refunds, exchanges, and cancellations.
- Document payment arrangements and communications in case of service interruptions like power cut.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service responsiveness and support.
- Issues reported with exchange, refund and cancellation policy and difficulty obtaining service calls.
- Reports of power cut despite payment plans and problems reaching local support.
Positive Feedback
Customers value NB Power reliability and clear billing practices when service meets expectations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NB Power reviews show valued reliability and billing practices but overall sentiment is mixed to negative due to high price level and poor customer service.
Key Takeaways for Future Customers
- Expect emphasis on billing practices and reliability when reading NB Power reviews.
- Prepare for high price level and potential challenges with refunds, exchanges, and cancellations.
- Document payment arrangements and communications in case of service interruptions like power cut.
Negative Feedback / Risk Areas
- Frequent customer complaints about customer service responsiveness and support.
- Issues reported with exchange, refund and cancellation policy and difficulty obtaining service calls.
- Reports of power cut despite payment plans and problems reaching local support.
Positive Feedback
Customers value NB Power reliability and clear billing practices when service meets expectations.
Fredericton, New Brunswick
Leaking water tank in house. site.
Cant raise any support from NBPower other than a difficult USA contractor site that would answer questions. I want a service call to inspect my hot water heater in its situation.
Halifax, Nova Scotia
Hello I am writing in regards to my power that was cut off on Monday July 18th and I am sure there's a lot of people out there that are worse off than me that still have power.
- Spoke with a rep about payment arrangements six weeks ago; power cut on July 18 despite weekly payments and a few hundred dollars overdue.
I spoke to a customer service rep about a month and a half ago in regards to my account to make payment arrangements. Everything was fine I was making payments every week and my power was still cut off on the 18th of July.
Yes I'm a few hundred dollars overdue but I'm sure there's a lot more people out there worse than me that still have power.
I don't get it I'm starting to throw food away from my freezer and I have a small dog my place is very humid and they will not do anything still to keep my power going as I'm still making payments every week. 
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