Navigon
Navigon Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Navigon reviews show a largely negative sentiment: customers report poor post‑sale support after the company became software only, device lockouts needing passwords, and update tools that may not work on Mac.
Key Takeaways for Future Customers
- Expect limited hardware support since Navigon shifted to software only.
- Customer service and phone support are commonly reported as unavailable.
- Check compatibility of map update software with your computer before buying.
Negative Feedback / Risk Areas
- Recurring customer complaints about unreachable support and busy phone lines.
- Locked units requiring passwords with no clear recovery path.
- Software update issues on Mac and discontinued map updates.
Positive Feedback
Hardware is described as well made by at least one reviewer.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Navigon reviews show a largely negative sentiment: customers report poor post‑sale support after the company became software only, device lockouts needing passwords, and update tools that may not work on Mac.
Key Takeaways for Future Customers
- Expect limited hardware support since Navigon shifted to software only.
- Customer service and phone support are commonly reported as unavailable.
- Check compatibility of map update software with your computer before buying.
Negative Feedback / Risk Areas
- Recurring customer complaints about unreachable support and busy phone lines.
- Locked units requiring passwords with no clear recovery path.
- Software update issues on Mac and discontinued map updates.
Positive Feedback
Hardware is described as well made by at least one reviewer.
Perris, California
Unable to get a hold of company
- Thrifted Navigon device for a dollar; it appears well made and asks for a password.
- Support number is busy; no further information is available.
I bought this at a thrift store for a dollar I was wondering if it is owned by the company or if it is something I can useUnable to get a hold of company. When I turn on the navigation device with the name of it Is Navigon.
It says enter password which I do not have but it has a number to call regards to that situation which is constantly busy and never answered Ive been trying to get hold of the company to be cleared it it says enter password which I do not have but it has a number to call regards to that situation which is constantly busy and never answered Ive been trying to get a hold of the company to re-clear it and reset it so I could use the system . Appears to be a very good and well made system .
And I think its from Canada . I have no further information at this time .
User's recommendation: I feel I’m not qualified to make any recommendations at this time .
Dallas, Texas
GPS products from Navigon
- Navigon moved to software-only and offers no updates or support.
- Mac updater fails and 7200T is not recognized.
Navigon decided they are now a software only company. They make a GPS program for the iPhone.
In the process they are basically saying *** You to all who bought their GPS systems. Software and map upgrades are simple no longer available. Don't buy any Navigon GPS system if you are expecting any kind of customer service. If you enjoy getting screwed, by all means go ahead.
The Software they provide for updating map data does not work on the Mac. It does not recognize the unit I have (7200T).
If you try to get some kind of assistance, there is none to be had.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
This first poster is correct. Those that purchased a Navigon GPS (me included) are screwed for map updates.
The ones who purchased lifetime updates have also been ripped off.
Navigon is/was a German company. Avoid at all costs.