Navigator Travel Club
Navigator Travel Club Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied and recent Navigator Travel Club reviews warn against purchase.
Positive Feedback
Pros noted are minimal: site functions like a free travel site and some promotional examples were shown during sales presentations.
Negative Feedback / Risk Areas
- Recurring customer complaints about misleading savings and high price level compared with Expedia or Hotwire.
- Issues with refunds, billing and inability to cancel membership or get paid back after the cooling-off period.
- Poor customer service responsiveness and system availability problems for booking destinations.
Key Takeaways for Future Customers
- Consider alternatives; membership fees may exceed value and similar deals exist on free booking sites.
- Review cancellation and refund terms carefully before buying and expect limited recourse on subscription claims.
- Document all promises and follow up on customer service if issues arise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; consumers are mostly dissatisfied and recent Navigator Travel Club reviews warn against purchase.
Positive Feedback
Pros noted are minimal: site functions like a free travel site and some promotional examples were shown during sales presentations.
Negative Feedback / Risk Areas
- Recurring customer complaints about misleading savings and high price level compared with Expedia or Hotwire.
- Issues with refunds, billing and inability to cancel membership or get paid back after the cooling-off period.
- Poor customer service responsiveness and system availability problems for booking destinations.
Key Takeaways for Future Customers
- Consider alternatives; membership fees may exceed value and similar deals exist on free booking sites.
- Review cancellation and refund terms carefully before buying and expect limited recourse on subscription claims.
- Document all promises and follow up on customer service if issues arise.
Media from reviews
Turn one complaint into a collective action
Shepparton, Victoria County
Existing Customer - No value for money
- 3-day cooling-off, logon comes after 5 days.
- Promised savings did not exist.
- Online savings are free via Expedia or Wotif and avoid 4K fees.
I purchased the Navigator club product. Interestingly you have a 3 day cooling off period but they will only provide logon details after 5 days.
Once I logged on I realized that the savings sold to me did not exist. But it was too late. I complained and was simply dismissed. You can get the same savings online via Expedia, Wotif etc for free without having to pay the 4K USD fees.
In my opinion this service is a scam and a disgrace. You will never get your money back and the savings they say you will make simply do not exist on their website.
User's recommendation: Do not buy this product
DO NOT PURCHASE
- Travel club charges yearly fees for something free.
- Promised lowest prices; cheaper rates exist on free sites.
- You cannot cancel or sell back.
If I could warn anyone looking to purchase, I would say DO NOT INVEST YOUR MONEY!!!!! They are selling a travel club with yearly fees for something you can get for FREE.
I was promised the lowest prices for any travel plans possible. It was a lie. You can get cheaper rates on FREE websites like Hotwire, Groupon, & Expedia. You can’t cancel membership or sell it back.
The money you used to purchase the so call membership, could’ve been put forth to a trip in itself.
The membership is not worth its value. This company is a rip off.
- Just like any other free website
- Most time flight destinations wasnt working system issues
- I paid for services i can get free on expedia or hotwire
- Not able to cancel membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNavigator travel club- If only I could get a refund - I would cancel
- Since Dec 2017 I joined after a favorable presentation, but savings were offset by all-inclusive fees ($80-$200 pp/night) and a 3-day cancellation.
Navigator Travel Club. I became a member in dec 2017,at the presentation it all sounded so good, and numbers were fantastic.
A week in a luxury resort for $149??? GREAT! Yes they mentioned that there would be all inclusive fees you would have to pay directly to a hotel, but you actually don't see how much those fees are. They showed me an example - a week in a hotel ( I believe somewhere in Dominican republic) - total cost $199 for a week, same hotel on Booking - total cost - $2200.
OMG! You are going to save $2000 just right there, with 1 week of vacation. Well, not so fast. 2 weeks later when i got my log in information i learned that those all inclusive fees somewhere between $80 per person per night ( and thats the cheapest) to $200 per person per night, so if its 2 people and 7 nights - its actually the same total as on Booking.
So that saving of $2000 I was so exited about - a big lie. On booking I saw the price with all inclusive fees already included.
If i could cancel my membership and get a refund- I would do it in a heartbeat but they only give you 3 days after signing contract. They got me, I hope my review help and you still have your 3 days to reconsider.
- Lies
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