Brent M Hjh

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Verified Reviewer

No customer service

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On hold for over 30 hours over weeks trying to get through to support. On hold for 3-4 hours each time and never talk to anyone. They dont respond to email support either.

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Loss:
$800
Cons:
  • No customer service

Preferred solution: Replacement product

User's recommendation: Do not but their products

Jim B Nmj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Lowrance hook 7x technicians

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On my 2nd reconditioned unit after my brand new hook2 7x ss.

Unit doesn't put out consistent ping from transducer.

I've been trying for days after receiving my 3rd head unit only to find system interruption with your support phone number and have wasted extensive expenses on fishing trips while fishing blind with these units. . Buy another manufacturer At my wit's end.

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Preferred solution: Send me any model unit that works

User's recommendation: But something else

Anonymous
map-marker Los Angeles, California

Fishhunter directional 3D

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My device shuts down as soon as i toss it in the lake.

Message on app:

Reboot the sonar.

Every time. I would like for you to look at it, and give me an estimate for fixing the problem.

I have requested this last week and got no reply.

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