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Naver

Naver

www.naver.com
What is your customer experience with Naver?

Naver Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Naver has 3.5 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Functional and well structured, Good stories, It is very elegant.
    Cons: It is a bit confusing to navigate, Need to be more english friendly, Stole my money.

  • Recent recommendations regarding this business are as follows: "Don't forget your ID and password, and make your account safer", "Be patient and kind.", "(if someone knows where to actually contact them lmk bc i havent gotten a solution to this yet)", "Be careful how you spend your money, because this is ridiculous.", "Be careful of how you use your moneyz".

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Media from reviews

Naver - To verify my identity
Naver - Webtoon TroubleNaver - Webtoon Trouble - Image 2Naver - Webtoon Trouble - Image 3Naver - Webtoon Trouble - Image 4Naver - Webtoon Trouble - Image 5Naver - Webtoon Trouble - Image 6
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Yulis G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I forgot my Naver name, and my Naver ID is suspended

I want to ask Naver for help to see my Naver data.

I forgot to screenshot my data, when I created my naver, and now my id is suspended, please help me to find my naver name

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Preferred solution: Saya lupa identitas naver saya, saya hanya mengingat username da password saja

hayashi k

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't log in due to restrictions

Hello,

I am unable to log in to Naver Map.

I am not sure if my account has been restricted or if there is another issue.

Could you please check my account and provide support to resolve this problem?

Thank you very much.

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Nakyia D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Rucphen, North Brabant

To verify my identity

Naver - To verify my identity

I'm attempting to gain access to cafe.naver Stardew Valley community. And, unfortunately, has been denied. I'm told my ID card is believed to not be mine despite me giving all my truthful information.

I'm confused and disappointed.

View full review
Pros:
  • It is very elegant
  • Functional and well structured
Cons:
  • It is a bit confusing to navigate

Preferred solution: Access to Stardew Valley community on cafe.naver

User's recommendation: Be patient and kind.

Khosrov K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Privacy

Hello! I've received an email from account_noreply@***.com that somebody has changed something on my account.

Sadly, I don't remember my Naver ID and password. So, can you delete my account, please? I don't feel safe knowing somebody can use my account on my behalf. You can verify it is me by sending me an email.

I've registered with this email address: kh****v.k*****v**@gmail.com.

But the phone number I've registered with is not working anymore.

Thanks!

View full review

User's recommendation: Don't forget your ID and password, and make your account safer

Callista K

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Webtoon Trouble

Contains 2 confidential files for company representatives

I purchased $15 USD worth of coins on the iOS Webtoon app, $9.99 for 100 + 8 coins and $4.99 for 52 coins. I used every single coin I purchased to unlock all of the episodes of the webtoon, Spirit Fingers, so that I could read the story anytime I wanted without having to watch ads.

However, within only 2 days of my purchases, all of my episodes were revoked, and I was told I needed to either pay again or watch ads. This is infuriating because I had already spent so much money on this app. I contacted the webtoon help page and received a single response, but wasn't able to contact further. I have since sent multiple emails and requests, which were all ignored or untouched.

I am extremely upset about this, since I have been using Webtoon for 4 years now. Yes, my reading history was already synced up, and yes, I am sure I was on the right account. Recently, Webtoon changed something and said that I would be able to read all 150 episodes that I already purchased under the conditions that I watch an ad to unlock each one and each episode is only available for up to 3 days. This is not okay because I already bought them and shouldn't have to watch an ad or have a time limit.

All of the photos I've linked are confirmation emails sent from Webtoon to my account, verifying that I was in fact on the right account. I wasn't able to attach every photo of purchase since there were too many.

View full review
Loss:
$15
Pros:
  • Good stories
Cons:
  • Stole my money

Preferred solution: Full refund

User's recommendation: Be careful how you spend your money, because this is ridiculous.

Callista K

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Webtoon Trouble

Contains 2 confidential files for company representatives

I bought $15 worth of coins on the IOS Webtoon app, $9.99 for 100 + 8 coins and $4.99 for 50 + 2 coins. I then proceeded to use all of my coins on the story Spirit Fingers to purchase all the episodes to read without ads for as long as I wanted.

However, within only 2 days of purchase, I was completely locked out of all of my episodes. I contacted help multiple times, and only got one email back, which just repeated to me the situation, and I wasnt able to contact them further. I am extremely upset because $15 is a lot to spend on an app. Since then, Webtoon then gave me the option to read the episodes, but I only get them for 3 days and I have to watch an ad for each one.

This is extremely irritating because I already bought them and shouldnt have to do this!

I had already had my readings synced to my account before purchasing, so this shouldnt have happened in the first place. I will be attaching the receipts below.

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User's recommendation: Be careful of how you use your moneyz

Gloriana M Ahx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failing to verify age in Naver

Hello! I wish to verify my age for viewing content on Naver, but it's proven to be difficult due to being a foreigner living abroad. How can I verify my age so it'll let me view this content?

Thank you for your help,

Gloriana.

PS: I tried making other inquiries since the age verification asked for my number and did not accept it, due to my cellular service not being listed since it's not Korean. I'd appreciate the help.

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User's recommendation: (if someone knows where to actually contact them lmk bc i havent gotten a solution to this yet)

Elisa C Nex

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account was suspended

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Hi, I don't know why my account is suspended. I was just searching and saving places for my upcoming trip in August.

Can you please activate my account? Thank you.

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Cons:
  • Need to be more english friendly

Preferred solution: My account to be activated

Joyce L Kjh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Naver ID Verification

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Hello Naver Customer Service,

I hope you are doing well! I am looking to get my ID verified.

I already provided the relevant documents (passport) as I am a foreigner, however at this time I do not have a Korean phone number.

I'm kindly asking to expedite this verification process as my partner and I are in a a rush to book something for Korea since our trip is in 2 days. I apologize for the inconvenience and thank you sincerely!

Best,

Joyce Li

View full review

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