Skip to content
NatureSecrets

NatureSecrets

trynaturesecrets.com
What is your customer experience with NatureSecrets?

NatureSecrets Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

NatureSecrets has a 1.0 star rating from 2 reviews with 100% unfavorable feedback; consumers report high prices, poor customer service, limited product diversity, and widespread dissatisfaction.

Key Takeaways for Future Customers

  • NatureSecrets reviews warn of long delays and overseas shipping leading to late delivery.
  • Expect branded product substitutions and higher advertised prices.
  • Prepare for difficult customer service interactions and potential customer complaints about orders.

Negative Feedback / Risk Areas

  • Bait & switch: shown brand differs from shipped product.
  • Order delays affecting urgent needs.
  • High price level and poor customer service responses.

Positive Feedback

Reviewers note the company admits its business practice of relabeling products.

View full overview ›

Media from reviews

NatureSecrets - Sold me their brand but sent me another cheaper brand
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
patrick m Ctw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marshfield, Massachusetts

Ordered once, it was late but I needed it for chemo relief, ordered again when I needed a refill, The order has not been filled and it is 15 days after Amazoom was to deliver it!wd a refillagain for d

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

THEY SUUUUUCK ! STAY AWAAAAAY!!! NEVER BUY FROM THESE *** BAGAG EVER AGAIN > I HAVE CANCER AND I AM ***

Loss:
$65

Preferred solution: Apology

User's recommendation: STAY AWAY!

View full review
Chris P Nxa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Sold me their brand but sent me another cheaper brand

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Bought Nature Secrets B vitamin complex; site shows higher B6.
  • It arrived after two weeks as Nusava with lower B6 despite Nature Secrets branding.
NatureSecrets - Sold me their brand but sent me another cheaper brand

I bought Nature Secrets B vitamin complex from this site.

They show their brand with a higher B6 level and it costs more than Nusava brand.

I had to wait 2 weeks to get it as they are overseas and didn't disclose that fact but when the package arrived it was Nusava brand with the lower level of B6 NOT the brand they show on the site.

I emailed them and got a form letter with this quote:

We sell Nusava products under the Nature Secrets brand name. This is our standard business practice: Nature Secrets = Our retail brand Nusava = The manufacturer/product line

Same product, same formula, same quality - just different branding on the label.

It's classic bait & switch, they charge way more for their brand but ship the other brand.

Apparently the bottle they show on their site with their name and more B6 doesn't exist.

Loss:
$65
Pros:
  • At least they admidt what they do
Cons:
  • Bait & switch

Preferred solution: Full refund

User's recommendation: Stay away, higher price but you get the cheaper product.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article