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Natural Factors

Natural Factors

naturalfactors.com
What is your customer experience with Natural Factors?

Natural Factors Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Natural Factors has 1.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't purchase from a company you can't get in contact with easily", "find something that works for you this did nothing for me but cost lots of money.".

  • Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.

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Media from reviews

Natural Factors - Bad product, lousy customer service
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Alberta Yco

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

Information

Can't get anyone to answer phone and was very hard to find a phone number to call. Sent email which will take time for a response.

I don't recommend any products from a company you can't get a hold of easily. This is not the proper way to run a company especially if your going to sale something that could harm someone.

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User's recommendation: Don't purchase from a company you can't get in contact with easily

James S Fmv

Lack of iron

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3 bottles of natural factors easy iron high bio - availability and still short on iron. did nothing for me proved by blood tests.

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Cons:
  • No iron inprovement

Preferred solution: left alone!!!!!

User's recommendation: find something that works for you this did nothing for me but cost lots of money.

1 comment
Guest

Are you getting enough vitamin C. Can’t absorb iron without it.

I am not taking up for this brand though. I am unhappy because they don’t list sugar content of items on the bottles or on their website

Jameca Jip
map-marker Tarzana, California

Bad product, lousy customer service

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Natural Factors - Bad product, lousy customer service

Purchased 3 15ml bottles of BioSil from Amazon Marketplace supplier for $76.64. All from the same lot and expiration of Sep 2016.

Product should be consistency of water and be dispensable by the drop when bottle is squeezed. First bottle was OK for initial 5-6 uses. Then it suddenly became the consistency of molasses. Now unable to dispense in the recommended 5 drops because it comes out in a thick string.

Check of remaining two bottles revealed same deterioration of the product. I have no way of knowing if it is even still effective or if some erroneously included ingredient caused the problem. So I must dispose of approximately $75 worth of BioSil. Note that 12 months remained until the expiration date.

Call to company yielded no satisfaction. They requested I pay the postage to mail it to them for testing. I requested prepaid mailing label but it was not provided.

No replacements offered. No satisfactory resolution provided.

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Loss:
$75
Pros:
  • Prompt call back
Reason of review:
Damaged or defective

Preferred solution: Three replacement bottles

2 comments
Jameca Jip

No change; company does not care enough to respond or resolve.

Guest

Company does not have a response.

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