Natural Factors
Natural Factors Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Natural Factors has a 1.5 star rating from 2 reviews; consumers are mostly dissatisfied with product quality, customer service, and high price level. Natural Factors reviews note problems reaching support and unmet expectations.
Key Takeaways for Future Customers
- Expect difficulty contacting support and slow email responses when seeking help.
- Consider the high price and check return/refund policies before purchase.
- Evaluate alternatives if you rely on consistent supplement performance.
Negative Feedback / Risk Areas
- Multiple complaints about unreachable customer service and poor resolution for returns and refunds.
- Reports of product deterioration, inconsistent potency, and wasted purchases.
- Concerns flagged as Natural Factors customer complaints about exchange, refund and cancellation policies.
Positive Feedback
There is little positive feedback in the available reviews; no mentions of strong customer support or satisfactory resolutions were found.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Natural Factors has a 1.5 star rating from 2 reviews; consumers are mostly dissatisfied with product quality, customer service, and high price level. Natural Factors reviews note problems reaching support and unmet expectations.
Key Takeaways for Future Customers
- Expect difficulty contacting support and slow email responses when seeking help.
- Consider the high price and check return/refund policies before purchase.
- Evaluate alternatives if you rely on consistent supplement performance.
Negative Feedback / Risk Areas
- Multiple complaints about unreachable customer service and poor resolution for returns and refunds.
- Reports of product deterioration, inconsistent potency, and wasted purchases.
- Concerns flagged as Natural Factors customer complaints about exchange, refund and cancellation policies.
Positive Feedback
There is little positive feedback in the available reviews; no mentions of strong customer support or satisfactory resolutions were found.
Media from reviews
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Verified Reviewer
Information
- - Can't reach the company by phone; contact number is hard to find.
- - Do not recommend products from a company you can't easily contact; response time is slow.
Can't get anyone to answer phone and was very hard to find a phone number to call. Sent email which will take time for a response.
I don't recommend any products from a company you can't get a hold of easily. This is not the proper way to run a company especially if your going to sale something that could harm someone.
User's recommendation: Don't purchase from a company you can't get in contact with easily
Lack of iron
3 bottles of natural factors easy iron high bio - availability and still short on iron. did nothing for me proved by blood tests.
- No iron inprovement
Preferred solution: left alone!!!!!
User's recommendation: find something that works for you this did nothing for me but cost lots of money.
Bad product, lousy customer service
- - 3x15ml BioSil bought from Amazon for $76.64; same lot.
- - All bottles thickened; cannot dispense; about $75 wasted; no prepaid label or replacements.
Purchased 3 15ml bottles of BioSil from Amazon Marketplace supplier for $76.64. All from the same lot and expiration of Sep 2016.
Product should be consistency of water and be dispensable by the drop when bottle is squeezed. First bottle was OK for initial 5-6 uses. Then it suddenly became the consistency of molasses. Now unable to dispense in the recommended 5 drops because it comes out in a thick string.
Check of remaining two bottles revealed same deterioration of the product. I have no way of knowing if it is even still effective or if some erroneously included ingredient caused the problem. So I must dispose of approximately $75 worth of BioSil. Note that 12 months remained until the expiration date.
Call to company yielded no satisfaction. They requested I pay the postage to mail it to them for testing. I requested prepaid mailing label but it was not provided.
No replacements offered. No satisfactory resolution provided.
- Prompt call back
Preferred solution: Three replacement bottles
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Are you getting enough vitamin C. Can’t absorb iron without it.
I am not taking up for this brand though. I am unhappy because they don’t list sugar content of items on the bottles or on their website