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PHOSfree product poured clear as water, no milky white color, no cloudiness
Later I received an e-mail stating: . as explained in previous emails PHOSfree's color during manufacture can range from a crystal clear to a milky white color which is due to the consistency of the Lanthanum Chloride used which can range from a clear, crystalline appearance to a powdery white appearance I have been using PHOSfree for years, it always had a milky-white color and created a little cloudiness coming into the pool from my waterfall , retiring from the pool filter system. I offered to ship them one of the unopened PHOSfree containers for their Quality Control, they werent interested.
I called as I use all of their products. Was having issues with Phosphates and asked how to better deal with the problem. The CS you Edson was helpful and cleared up a misunderstanding the pool supply store had told me.
The Colony, Texas
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Love this company
As someone who works on the pool industry natural chemistry has always been a stand up company and my staff as well as myself never have had an issue dealing with them. Their customer service is second to none
User's recommendation: Cans go wrong great company to work with.
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