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Nationwide Security Alarms Reviews
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Nationwide Security Alarms Reviews
Nationwide Security Alarms - Review in Security and Protection Services category
I have been trying to cancel service for four months. No one returns my emails or phone calls and now their contact number is temporarily unavailable. This is the worst company by far that we have ever dealt with.
1 comment
ID
Reason of review
Poor customer service
New Reviewer
Unprofessional company...no communication or follow through
There is NO communication from company. They will not return messages left on cell phone or work number. I have called, texted and emailed and no one responds. I have been waiting for more than a month for them to fix improper install. I am paying monthly service for alarm with thermostat but now my heat won't turn on and I'm freezing because of improper install. Camera took 5 visits to install. There is always an excuse of why they can't get the job done. They never come when they say they will. Nightmare. I have never worked with such an unprofessional company. Do not use them!
ID
Location
Yorba Linda, California
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Nationwide Security Alarms Customer Care Review
Their reps came into our homeowner association which has posted NO SOLICITING signs. THEY STILL KNOCKED ON DOORS SAYING THAT IT WAS A SALES CALL AND NOT SOLICITING. Get real!!! They also stared asking person question that a robber would like to know - so i shut the door on them to obey the NO SOLICITING signs. BEWARE!!!
ID
Reason of review
Poor customer service
New Reviewer
been there done that. how can you cancel when they can't (won't) be contacted?
The number to call gets you to a $200 card for $1.99 scam. They say once you say yes, they will give you the number to call. That number is the number to 'information'! What a joke.
The first time I called the number I actually spoke to someone (they said) from NSA. After I said I wanted to cancel my service, the phone went dead-they hung up on me!