Warning to other consumers

We needed a new heating element in our Fischer and Paykel oven - a pretty straightforward repair. We paid the $154 call out fee for 30 mins work. The repair person turned up and told us what we already suspected - we needed a new heating element, however he didn't...
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1 comment
#2106948

Exactly the same experience..guy turns up in a BMW and a screwdriver spends 3 mins looking at the oven then wants $154 ...sends a quote 2 days later for $265 to fit an $80 part. A very elaborate scam me thinks.

ID
#3053311 Review #3053311 is a subjective opinion of poster.
Location
Sydney, New South Wales

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Incompetent, representatives lie

Original review updated by user Jan 14, 2021
I had this company do a repair on my fridge end of Nov 2020 they said I needed a new part. They sent me an invoice for the part and installation, to be paid upfront. Cost of part 4 X e-bay, cost of delivery by courier 2X. Promise to do in 7 days it took 7 weeks NEVER USE THIS COMPANY they will lie to you and never ring back. Tradesman did not have dust covers for shoes and wouldnt take off workboot shoes. Also, it appears they filter reviews to remove negative reviews on their website, a breach of ACCC rukles.

User's recommendation: never use this company and tell all friends the same.

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2 comments
#2046879

Worst company ever - going through the same thing now with them - 8 weeks and still waiting to get my dishwasher fixed !!!

#2046878

I’m having the same problem now with them - 8 weeks and still waiting for 2 parts to fix my Asko dishwasher - cost? Over $800…worst company I’ve ever had to deal with in my life !!!

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ID
#2380811 Review #2380811 is a subjective opinion of poster.
Location
Redbank, Queensland
Loss
$300
Preferred solution
Price reduction

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