Product: Nationstar Mortgage Mortgage Refinance Clear all filters (14 of 14 reviews match)
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1 comment
2.2
Details
After receiving this fee the stop talking and assisting, which was a General mortgage request. I asked if there were other options and they stated that I did not qualify. What do I need to do, stop paying my bill so that they can foreclose in order to qualify for...
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Anonymous
#1448048

Contact John Crudele at the Sunday New York Post, via email. Mr Cooper/Nationstar is nothing but a bunch of crooks (read the thousands of Yelp reviews). Anyway, he helped me b...

Author
Service
Nationstar Mortgage Mortgage Refinance
Cons
  • Increasing my princicpal debt
  • Predatory company
Reason of review
Poor customer service
Loss
$10000
Preferred solution
Let the company propose a solution
Review #1105685 is a subjective opinion of poster.
4 comments
1.0
Details
They want me to go into foreclosure so they can get the property ! They do.not return phone calls. I have tried to speak with loan specialist for more than a month . Called her 7 times with no call back . I will soon be homeless and destitute At age 66. Thanks to Nationstar mortgage...
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Anonymous
#1432118

If you read the comments on "Glassdoor", you will see that the Nationstar/Mr Cooper staff have been pushed and "encouraged" to slow down the paperwork process in any way they ...

Author
Location
Coppell, Texas
Service
Nationstar Mortgage Mortgage Refinance
Reason of review
Poor customer service
Review #1082545 is a subjective opinion of poster.
0 comments
Promised to get our mortgage payment lowered. We signed a contract and paid them and never heard from again!!! It became a part time job daily for months trying to reach anyone at "Nationstar Financial" if that really is a company! Thanks to your company ripping us...
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Author
Service
Nationstar Mortgage Mortgage Refinance
Reason of review
Poor customer service
Review #1008883 is a subjective opinion of poster.
0 comments
1.0
Details
Long story short, my mortgage was transferred to them. They hooked me into a modification two years ago. They conned me into applying for a refi in November of 2016. I found out they have not reported my on time payments for OVER A YEAR and REFUSE to address the issue.
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Author
Location
Coppell, Texas
Service
Nationstar Mortgage Mortgage Refinance
Cons
  • Fraud
  • Predatory lending
  • Deceptive practices
Reason of review
Fraudulent and deceptive trade practices, predatory lending
Loss
$200000
Preferred solution
They should pay me and be run out of business.
Tags
Review #997408 is a subjective opinion of poster.
0 comments

Nationstar Mortgage - Mortgage Refinance Review

1.0
Details
Totally inept. Nationstar screwed up our escrow and taxes and after what took months for a simple re-fi we get bill where they didn't pay our property taxes and to pay out over $2,000 and if we didn't pay taxes our monthly house payment would have risen above where we were before the re-Fi. Would never recommend or use them again. I would say they are incompetent but that would suggest they were competent at one time.
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Author
Service
Nationstar Mortgage Mortgage Refinance
Reason of review
Pricing issue
Review #983235 is a subjective opinion of poster.
0 comments
1.6
Details
My mortgage is with them. I went to refinance was told all set to go. Then there was an issue with my mortgage because I was married when purchased and now was single, but they didn't notice it the first time. Will take a few days to pull a new title. Don't hear...
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Author
Location
Dallas, Texas
Service
Nationstar Mortgage Mortgage Refinance
Cons
  • Runaround and being ignored
Reason of review
Poor customer service
Review #957427 is a subjective opinion of poster.
0 comments
1.0
Details
Talked to 3 different reps on 3 separate occassions and received conflicting information. Each stating the prior person was wrong. Asked for a supervisor to call me. I was told it would be same day. That was 30 days ago, still haven't gotten a call. Nationstar received and extra months mortgage...
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Author
Service
Nationstar Mortgage Mortgage Refinance
Reason of review
Poor customer service
Loss
$1086
Review #955986 is a subjective opinion of poster.
0 comments
Needed to refinance mortgage on manufactured home - NS took us on a 4 week trip - appraisal (which appraised nice and high) and then dropped us like a sack of rotten potatoes... stating they do not do refinances on a manufactured home!!!!!!!!!!!!!!!!!!!! iffffffing...
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Author
Service
Nationstar Mortgage Mortgage Refinance
Reason of review
Other issue
Review #954784 is a subjective opinion of poster.
0 comments

Nationstar Mortgage Mortgage Refinance Review

Very bad Mortgage company my Mortgage was sold to them. So I started refinance process with them since they are my Mortgage company i thought it will be easier and they approved me but for 6 months they never did the closing. Of course more money for them why would they close for 3% less.
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Author
Location
Jaffrey, New Hampshire
Service
Nationstar Mortgage Mortgage Refinance
Reason of review
Poor customer service
Review #949887 is a subjective opinion of poster.
0 comments
2.0
Details
I have gone through 6 lenders during this time due to refinancing (dumb idea then) and my mortgage being sold. In March 2016, I was downsized at my job. I waited to ask for assistance because I had some money and thought I had another job starting in June. i found out...
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Author
Location
Miami, Oklahoma
Service
Nationstar Mortgage Mortgage Refinance
Cons
  • Get the run-around
  • Harrasment
Reason of review
hardship assistance
Preferred solution
Let the company propose a solution
Review #908130 is a subjective opinion of poster.