Product: Nationstar Mortgage Loan Clear all filters (49 of 49 reviews match)
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2 comments
My husband and I took a small HELOK with our bank and it was subsequently sold to NatonstR Mortgage which is commonly industry practice. We set up automatic deductions for our monthly payment with no problems. With approximately $7000.00 remaining, we decided to payoff...
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Anonymous
#1627920

Aggravation isn't worth much without damages.

Author
Location
Coppell, Texas
Service
Nationstar Mortgage Loan
Reason of review
Problems with payment
Review #1442192 is a subjective opinion of poster.
2 comments
1.0
Details
In 2013, BOA sold our loan to Nationstar, Nationstar NEVER contacted us, so we kept making payments to BOA (who took them) Then notified we were 2 months behind on our mortgage, and our escrow was GONE! We made payments to Nationstar, but they would never let us catch...
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Anonymous
#1609412

Please do yourself a big favor and go take a look (search) at "A Yelp For Help" article by John Crudele at the Sunday New York Post. Dated April 8th of this year. He helped me...

Author
Location
Coppell, Texas
Service
Nationstar Mortgage Loan
Cons
  • Cant talk to a supervisor
  • Fraud
  • Get the run-around
Reason of review
Lost our home
Loss
$170000
Tags
Review #1410058 is a subjective opinion of poster.
0 comments
This bank loves loves loves to foreclose and get extremely upset if you file bankruptcy and while you’re in the bankruptcy they will increase your mortgage payments with no explanation. Send them short sale papers heck they won’t accept it by mail or fax you can only...
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Author
Service
Nationstar Mortgage Loan
Cons
  • Think they are untouchable
Reason of review
Stole my home
Loss
$455000
Preferred solution
Let the company propose a solution
Review #1381215 is a subjective opinion of poster.
0 comments
Our area was affected by the hurricane Irma. Where we had to evacuate at the last minute. We contacted the mortgage company to ask if can we could have two months of mortgage payment added to the end of the loan (to pay for extra not expected expense) due to the...
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Author
Location
Maitland, Florida
Service
Nationstar Mortgage Loan
Reason of review
Problems with payment
Loss
$1400
Preferred solution
add two payment to the end of the loan
Review #1300133 is a subjective opinion of poster.
0 comments
1.2
Details
Nationstar screwed up my escrow payments 7/8 months ago.After they screwed up they went up on my payment trying to make up the difference. At that time i tried to remove escrow & was told no. They had my loan to value info all screwed up. After I finally proved all of...
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Author
Location
Coppell, Texas
Service
Nationstar Mortgage Loan
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund
Review #1127746 is a subjective opinion of poster.
0 comments

Nationstar Mortgage - Horrifying Company

1.0
Details
Nationstar is nothing bur a bunch of theives & liars. They woukd accept my payments, then put them in suspense so they could add charges to the loan. When i would call, representatives from India or Pakistan would badger me and claim there were no payments made. This went on for 14 months, i finally got a woman to admit they were trying to put me in foreclosure. I believe they are predators who prey on woman. I finally just sold my house to get away from them.
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Author
Service
Nationstar Mortgage Loan
Reason of review
Problems with payment
Review #1117959 is a subjective opinion of poster.
0 comments
1.0
Details
My loan was sold to Nationstar.Horrible company. They can't properly apply payments, assuming they apply them at all. I'm shifting funds to pay this loan off early, so I can quit making calls to their inept staff each month. If you have any options do not use...
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Author
Location
Coppell, Texas
Service
Nationstar Mortgage Loan
Reason of review
Bad quality
Review #1101187 is a subjective opinion of poster.
0 comments
1.0
Details
If your loan is sold to them...good luck.They will find a way to charge baseless fees for everything. They will add it to your loan without your knowledge. Ours stems from severe storm damage. Insurance did their part. They paid immediately. Nationstar held the...
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Author
Service
Nationstar Mortgage Loan
Reason of review
Poor customer service
Review #1083400 is a subjective opinion of poster.
3 comments
property in my family since 1878 been on it for 37 years now they want to sell it at auction wont give me any options it all started in 1998 looked at truth in lending statement and they understated my total finance charges by 9oooo dollars which prevented me from...
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Anonymous
#1349835

WHY haven't you contacted an attorney? And a financial advisor at your bank? Don't let this get the best of you and all that your family worked for all these years. Sue for da...

Author
Location
Coppell, Texas
Service
Nationstar Mortgage Loan
Cons
  • Steal your money take your home make phony statements
Reason of review
Poor customer service
Loss
$60000
Preferred solution
Let the company propose a solution
Review #1060595 is a subjective opinion of poster.

Nationstar Mortgage Products and Services Reviews

1 comment
This company makes continued mistakes (cashing our checks as a lower amount than written on the check and then applying a late fee as a result, unapplied payments, etc.) and then it's up to the customer to try to fix the mistakes, all the while they treat the customer...
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Anonymous
#1340822

My loan was acquired by Nationstar from BOA Have done the loan modification procedure 3 times and also the appeal process All efforts to date have been of no help at al...

Author
Service
Nationstar Mortgage Loan
Reason of review
Poor customer service
Review #1059296 is a subjective opinion of poster.