Manufacturer: Nationstar Mortgage Category: Mortgages Clear all filters (4 of 4 reviews match)
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Kendra Taylor of Nationstar Mortgage (Glass House Dept.) informed me, that they sent off my refund check via UPS and gave me a tracking number. Well, the tracking number was not a valid one and I am still waiting for my refund!! Nationstar slaps mortgage holders with late fees, if they are late paying their mortgages. But when it comes to refund an over payment, Nationstar takes their own sweet time, or may never pay you at all.... So much for...
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Anonymous

Anonymous Same issue... paid off loan which resulted in overpayment of $5,569.23. Refund of overpayment is massive run around. Everyone in Customer Service say it is handled and will ex...

1.0
I liked
  • Absolutely nothing about nationstar so far
I didn't like
  • Nationstar letting me wait for my refund check
#917287
I am still waiting to receive a refund of $718.16 for overpaid property taxes, which they promised to send via UPS on 8/22/16. I have still not received the check and get no response from Nationstar, why they have not sent the check yet. When it comes to refunding, Nationstar seems to take their own sweet time, but if a mortgage holder is late paying their mortgages, they charge a late fee. I also advise all you mortgage holders to keep a close...
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Anonymous

Anonymous As a UK Nationstar mortgage holder I have to agree with the ethos of this review. Nationstar changed their website software recently and since then I have been unable to acces...

Anonymous

Anonymous OMG, I am currently going through the EXACT same thing with Nationstar! They overpaid my property taxes, and are trying to do a soft-shoe about refunding me, too! I am going a...

1.0
I liked
  • Nothing about nationstar
I didn't like
  • Increasing my princicpal debt
  • Nationtar not refunding overpaid taxes
#916320
Nationstar encourage me to fall behind on my payment so I would qualify for a modification and made it sound like something good because my payments will be lower. After four different trial periods they kept losing my paperwork, kept giving me the runaround and then started foreclosure proceedings without me knowing. I had to file bankruptcy and for two years I went from paying 800 a month to paying 2000 a month and the terms was going to be...
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Anonymous

Anonymous Yes they are criminals no doubt about it.Dont know how to shut them down but they are theives.

I paid my mortgage three months in advance because I knew that I was going to have upcoming financial issues.They took my funds and applied it directly to the principle. I did not want that nor did I authorize that. Now that my financial situation has changed, guess what, I can't pay my mortgage! Are they going to correct this? I am still waiting. My evidence is derived from funds distributed through my bill pay service that can easily document...
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Anonymous

Anonymous My wife has been on disability for over a year. Our home owner insurance covers or mortgage payment by sending 90% of the payment to be applied to the mortgage. We cover the...

I didn't like
  • Think they are untouchable
  • Get the run-around
  • Mortgage being traded like cards
#841496