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National Tool Hire

National Tool Hire

www.nationaltoolhireshops.co.uk
What is your customer experience with National Tool Hire?

National Tool Hire Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • National Tool Hire has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "To be able to talk to a customer service representative on phone", "DO NOT USE the National Tool hire", "DONT USE NATIONAL TOOL HIRE!", "O".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

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Media from reviews

National Tool Hire - Disgusting customer service.
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Tyeasha Qbd

I didn’t receive Delivery on date required

Ive been trying to talk to someone to rearrange delivery but can only communicate using text message.

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User's recommendation: To be able to talk to a customer service representative on phone

hian l

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Verified Reviewer
| map-marker Chessington, England

I have been waiting for my deposit money £500 since 28th February 2025

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I had ordered a scissor lift on 28/2/2025 they charge me £500 for the deposit. The equipment has been return on 11/3/2025.

I have not heard from them since and no word of deposit refund. You never able to contact them or they never reply to any of your message.

Disgusting and immoral company. Not sure what is legal way of getting my deposit money back

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Loss:
$500
Cons:
  • Con artist

Preferred solution: Full refund

User's recommendation: DO NOT USE the National Tool hire

Westyn Ehp

Disgusting customer service.

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National Tool Hire - Disgusting customer service.

Used the chat window to ask about delivery and had the most arrogant little man send unbelievable remarks.

Name on the window was JAKE although who knows if that means anything.He actually wrote weve only been open 37 minutes and we have more than 1 order so Ive no idea if its been dealt with yet. Seriously??

WTF?

I told him to go bed earlier - he might have a better attitude in the mornings. So no idea if its even being deliveres now or not.

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User's recommendation: DONT USE NATIONAL TOOL HIRE!

Anonymous
map-marker Birmingham, Alabama

Need a ladder for a job

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Your on line sucks I need a ladder for a job. Did not talk to a real person my number is 205-563-**** please use it now call another business they did not have any ladder at all I still need the ladder to get the job done call my number ASAP

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User's recommendation: O

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