In a year and 2 months I've had 6 motors replaced and now there's another electrical issue. I called 4 days ago and again today and tried to explain that I can't walk and I can only use a manual wheelchair for short distances which means NO meals for me. I'm out of...Read more
Ordered a chair that wasn't requested by my Doctor and OT. Wanted a chair with elevating seat only. They ordered a chair that tilting, reclining seat with elevating leg rest and with the elevating seat. I was told that the accessories were being order to hide the...Read more
National Seating and Mobility sells equipment to people with disabilities. They are in business to serve the most vulnerable population and yet they repeatedly ignore them. Unfortunately they're one of only two companies that sell to people with disabilities -- they...Read more
Custom Wheel Chair Review
by anonymous #964106
Same experience as noted - don't return calls - spent thousands for a chair - cannot get service. Next call to BBB - awful!
National Seating And Mobility Customer Care Review
by anonymous #936690
Horrible! They hsve had my disabled son's power chair since July. It is now mid-October. No straight answers, lots of buck passing. Meanwhile, my son is in great pain from just tryong to move within his apartment.
National Seating And Mobility Shipping Service Review
by anonymous #923412
Worst people work here. They don't return calls for months and the secretary laughs when I tell her about how nobody calls me back. I've been waiting for four months for my new electric wheelchair and haven't been able to go outside.
Short Review for September 07, 2016, Pc_order_processing
by anonymous #914466
Dear help , on may 11 2016 , @B.M.C I got a assesment and they appeoved me for a wheelchair and i am still wairing , i left jill a message six to seven times and still havnt returened my calls at 508-875-1223 ext 207 ???my number is 1857-246-0063 changed from 857-246-1310 and the other number i gave jill , please contact me through email or phone ......
I had to use National Seating and Mobility due to insurance. My daughter was so young when I got her first wheelchair and I didn't know what she needed. The chair she was place in was never right for her and never comfortable. The tech. at National gave us the chair...Read more
An update on National Seating and Mobility here in San Antonio Texas. Even though they've changed internal office staff, I'm STILL having issues with the local office here. It seems that they OBVIOUSLY cannot file the necessary documentation for repairs in a timely...Read more
I was overcharged for my recent powerchair purchase, because of a mistake THEY made estimating my out of pocket cost. The local branch acknowledged the mistake, but said the national office would need to issue the refund. The national office has given me the run around...Read more
I was just set up with a new chair. Man that was there I assumed to be from Social Security or insurance. As I was being examined I told this man I definitely did not want a chair through the business he had sent me through for my last two chairs. Here this was a man...Read more
6 months ago we started the process of getting my son a DME stroller. Over that time his preschool, his physical therapist and i have sent many unreturned emails trying to find out the progress. About a month ago i finally got word that all the paperwork was collected...Read more
#965560 by anonymous
Scheduled a seating evaluation and it was cancelled because company said my insurance was terminating. I rescheduled the evaluation and when I reached out to National Seating even though my insurance company verified my benefits and spoke with Carina I was still unable...Read more
#964340 by anonymous
The Redlands CA. branch of National seating & mobility has treated me with out right disrespect, They have such contempt on the phone for us after they've screwed up for months of submitting the wrong codes TWICE to spending weeks claiming the right parts were put...Read more