National Processing Alliance
National Processing Alliance Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
National Processing Alliance has 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "STAY AWAY", "Do not sign until you know all facts, many more issues to list for 100 symbols".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
National Processing Alliance has 1.1 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "STAY AWAY", "Do not sign until you know all facts, many more issues to list for 100 symbols".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Fort Lauderdale, Florida
DEPLORABLE COMPANY, SCAM ARTISTS
This is the biggest SCAM that I have ever been involved in. I made the mistake of not reading the fine print and trusting the salesman that came to pitch the project.
All of the numbers were great and it really looked like we were making a good deal until we dug a little deeper. The basis of this project was to implement a new POS system for our service business. Tom promised us that this system was the best and that he would iron out the kinks for our use. This never happened.
The POS system never worked for anything other than a payment gateway.
We also realized that for 7 phones and 3 payment gateways (about $2,000 retail of equipment), we had been charged ALMOST $22,000!!! Customer service is slow if they actually decide to respond and I hope with this I hope to stop people for falling for the same scam that we did.
Preferred solution: Let the company propose a solution
User's recommendation: STAY AWAY
Los Angeles, California
Lied, bullying, shut off phones, billed monthly even though we don't use their services
We were lied to about several issues.
1. They are NOT First Data, they are NPA
2.
Didn't average 4 months, took our best month
3. Fine print, if we didn't hit our best month numbers for processing we would be on the hook for the lease of 5 phone lines with the cc processing terminal = $532.10 PER month for 60 months = $31,926. FIVE phones, not 50, not 500!
4. They told us At&;t turned our phones off, to transfer to their service...At&t didn't do anything, they did it.
We were without phones & cc processing for 2 days, while our clients heard "number out of service" when calling thinking we were out of business left with their jewelry.
5. Harrassed us over the phone to sign new contract or they would sue us...one thing they didn't lie about, they are suing us for $8k in small claims court even though we didn't use any services or products.
6. Their contract says all litigation would be via arbitration, not small claims court.
7. They do business here in California, why wouldn't they file here in CA?
Possibly because CA would throw this out. Company harrassing & bulling other small mom & pop companies, the heart & soul of our country. Terrible company to do business with. Ripoff.com has them as a corporate sponsor so they correct any complaints quickly so no one is warned.
I am warning all to stay away from NPA. RUDE, LIARS & WILL SUE YOU FOR ANY LITTLE THING...WHO ELSE IS WRONGED BY THIS COMPANY WE WILL START A CLASS ACTION CASE AGAINST THESE PREDATORY COMPANIES & THE INDIVIDUALS INVOLVED!
User's recommendation: Do not sign until you know all facts, many more issues to list for 100 symbols
Sounds about right, same experience. Beware of Tom the scammer
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I agree with this review, the company is a scam, beware of Tom he is a snake.