Incorrect Phone number on pens - Useless product- No help from CS

National Pen - Incorrect Phone number on pens - Useless product- No help from CS
Purchased 130 pens. with name and phone numbers. They all have incorrect phone number and as such they are useless for our business. Their system is not very good, I was sent an email for confirmation, all my info was correct. I evidently did not notice the little...
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ID
#4158378 Review #4158378 is a subjective opinion of poster.
Location
Phoenix, Arizona

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New Reviewer

No answer at all on all phone lines to confirm order

National Pen - No answer at all on all phone lines to confirm order
How, when it is a Friday at 1:26 est time, is your office currently closed? It's not even a holiday! I am thoroughly upset that no one is available to speak to. When I'm going to be spending what I will be spending. I would appreciate a call immediately!
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ID
#3614963 Review #3614963 is a subjective opinion of poster.
Loss
$2
Preferred solution
A) get someone on the phone, alplogies, offer price reduction and expediate the shipping since now I have to wait 4 days to even try again to even speak to someone.considering the office was techically open on friday 5/27/22 at 1:20 est

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New Reviewer

Disappointment

This is the 3rd time I've tried to order. Each time after my order I've had to contact them, and inquire about the status of my order. Each time they told me that my order is out of stock and id have to wait months to receive my product. I'm very upset i had planned on using these for a marketing event and now they wont be here. I'm never ordering again. They advertise too many items that aren't in stock, and the shipping time is way to long. Also disappointed in the customer service they never contacted me about the delays, or out of stock items.

User's recommendation: Dont order from this site.

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1 comment
#2268591

The company is a phony using foreigner outsourcing so that the thieving owners do not have to answer for the blatantly deceptive marketing screw ups that their contractors make!!!!

ID
#3526723 Review #3526723 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Preferred solution
Full refund

Tired of their money grabbing ways!