Latest review first
A CRITICAL CARE POLICY THAT WAS SUPPOSE TO BE IN PLACE TO COVER OUR FRIEND AND EMPLOYEE IN NEED IS STILL ON GOING ….IT IS 7 MONTHS LATER AND FAMILY IS STILL WAITING FOR A DECISION? (LAST COMMENT: JUST GIVE US A LITTLE MORE TIME) WELL, HIS TIME ON EARTH IS NOW GONE!...Read more
- Only 1 rep was helpful and tried
I didn't like
- Told no email or fax existed at first and rep was rude
- Finally emailed and faxed hundreds of pages
- Lost original paperwork sent to them by mail
National General Insurance in Ontario, California - Worst Insurance Co.
I was hit by a person (who wasn't paying attention). They had National General Ins. They promise you everything (all lies). Then they try to get out of paying you any way they can. If you are ever in a traffic accident (even a minor one) and the person at fault has National General Ins. Get an Attorney immediately. This Co. is very dishonest.
National General Insurance - Questionable Behavior
National General Insurance is practicing some questionable acts towards consumers who pay for their insurnce after they file a claim. Something illegal is going on. The company needs to be investigated. Contact the news media and the insurance commissioner's office. Hold them accountable for their behavior.
Some one tried to break into my truck in my driveway. I made a police report, got an estimate and called to make a claim. Was given a number to an adjuster Jeremy. Called him, no answer, left message. Had to call back, bc he did not return my call. He took a statement...Read more
I have never had a claim and have paid for a 6 mo policy. My truck was vandalized in my driveway, some one was trying to break in. I filed a police report, and called national general to make a claim. Was given a number to an adjuster, called him. He then gave me a...Read more
I was victim of property damage by a client of National General's Auto Policy. Five months later National has not yet paid the claim. They continue to give lame excuses and broken promises. They will make all sorts of excuses that are bold faced lies. I've received two...Read more
Winston, North Carolina
I didn't like
- Bad customer service claims department
National General Insurance - Summer Saunders
Unbelievable how rude this girl was to me. My agent said she was rude to her too when she called. Why be so hateful? Summer Saunders did not sound professional at all on the phone. Someone needs to talk to this girl about customer service. She didn’t even let me speak when I had questions. I was left so confused after our conversation and she did not seem to care one bit.
National General Insurance - Rude service rep
Rude claims adjusters at this Insurance company
National General Insurance - This company is ashame for the auto insurance business
These workers need to be shot, the most useless people in the world
Dear Lord, I have no words. This has been by far the worst experience of my life as a homeowner. I submitted a claim nearly 3 months ago, and I am no closer to getting any of the draw of the money to fix my home. I have sent everything in, and everytime I call this...Read more
I got into this company not by choice when 21st Century got out of the auto insurance business in my state and my existing policy with them was transferred to National General. Renewed and paid in full for next six months. No claims or other dialogue until I went to...Read more
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