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2 comments
1.0
Details
A CRITICAL CARE POLICY THAT WAS SUPPOSE TO BE IN PLACE TO COVER OUR FRIEND AND EMPLOYEE IN NEED IS STILL ON GOING ….IT IS 7 MONTHS LATER AND FAMILY IS STILL WAITING FOR A DECISION? (LAST COMMENT: JUST GIVE US A LITTLE MORE TIME) WELL, HIS TIME ON EARTH IS NOW GONE!...
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Anonymous
#1659012

10 months an still no payment after now supposedly approved. No check still. Said “call back after another 30 days”. Reported to state insurance commissioner. As a company, we...

Author
Pros
  • Only 1 rep was helpful and tried
Cons
  • Lost original paperwork sent to them by mail
  • Told no email or fax existed at first and rep was rude
  • Critical care policy was suppose to pay while living
Reason of review
Poor customer service
Loss
$25
Preferred solution
Let the company propose a solution
Review #1456074 is a subjective opinion of poster.
0 comments

National General Insurance - This is a total scam! Do not buy it!

1.0
Details
I paid almost $600 a month in premiums and had a $5000 deductible which I met by May of 2019. The hospital and clinics kept demanding I pay more after the deductible. I get a letter from the insurance claiming they will not accept any money I had spent on diagnostics and labs and so on toward the deductible because they claim I have a pre-existing condition which is totally false. I was not diagnosed until AFTER I got the insurance back in December of 2018. Total scam!
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Author
Pros
  • Great at convincing the customer to buy insurance
Cons
  • Do not deliver as promised
Reason of review
Total scam! Worse medical insurance ever!
Loss
$8
Preferred solution
Full refund
Review #1588232 is a subjective opinion of poster.
0 comments

National General Insurance - There recomended rv insurance

1.0
Details
My roof was damaged while 1000 miles from home in a wind storm. The insurance company national general refused to pay for the repairs. Stating that mymodel rv has a roof defect from the manufacture and if i couldnot provide certifices of roof inspection every 6 months the damage would not be paid . I ha e had them as an insurer of myclass a forover 10 years and in thiscase i was treated very poorly withno converstation with unless i called 3 or4 times or sent multable emails.
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Author
Review #1559628 is a subjective opinion of poster.
0 comments

National General Insurance in Northwest, Missouri - Flood Damage

DO NOT USE THIS COMPANY. I went through Hicks and they put me with this company AFTER being with State Farm for many years. Needless to say my car flooded during a rain storm and it's been on the side of the road for a week. Nobody calls you back from Hicks, Nat Gen or the Adjuster. My brand new SUV is ruined and they are dragging their feet BIG TIME. PAY MORE FOR BETTER INSURANCE! DO NOT USE THESE SCAM ARTISTS!!!!!!!!!!!!!!!
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Author
Location
Northwest, Missouri
Reason of review
Poor customer service
Loss
$30
Preferred solution
GET NEW INSURANCE
Review #1547082 is a subjective opinion of poster.
0 comments

National General Insurance in Ontario, California - Worst Insurance Co.

1.0
Details
I was hit by a person (who wasn't paying attention). They had National General Ins. They promise you everything (all lies). Then they try to get out of paying you any way they can. If you are ever in a traffic accident (even a minor one) and the person at fault has National General Ins. Get an Attorney immediately. This Co. is very dishonest.
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Author
Location
Ontario, California
Reason of review
Problems with payment
Loss
$175
Preferred solution
Full refund
Review #1520741 is a subjective opinion of poster.
0 comments

National General Insurance - Questionable Behavior

National General Insurance is practicing some questionable acts towards consumers who pay for their insurnce after they file a claim. Something illegal is going on. The company needs to be investigated. Contact the news media and the insurance commissioner's office. Hold them accountable for their behavior.
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Author
Reason of review
Poor customer service
Review #1520537 is a subjective opinion of poster.
0 comments
1.0
Details
Some one tried to break into my truck in my driveway. I made a police report, got an estimate and called to make a claim. Was given a number to an adjuster Jeremy. Called him, no answer, left message. Had to call back, bc he did not return my call. He took a statement...
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Author
Review #1515394 is a subjective opinion of poster.
0 comments
I have never had a claim and have paid for a 6 mo policy. My truck was vandalized in my driveway, some one was trying to break in. I filed a police report, and called national general to make a claim. Was given a number to an adjuster, called him. He then gave me a...
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Author
Review #1515035 is a subjective opinion of poster.
0 comments
1.0
Details
I was victim of property damage by a client of National General's Auto Policy. Five months later National has not yet paid the claim. They continue to give lame excuses and broken promises. They will make all sorts of excuses that are bold faced lies. I've received two...
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Author
Location
Winston, North Carolina
Cons
  • Bad customer service claims department
Reason of review
Problems with payment
Loss
$16000
Preferred solution
Pay the claim
Tags
  • Horrible Claims Department
Review #1506310 is a subjective opinion of poster.
0 comments

National General Insurance - Summer Saunders

2.9
Details
Unbelievable how rude this girl was to me. My agent said she was rude to her too when she called. Why be so hateful? Summer Saunders did not sound professional at all on the phone. Someone needs to talk to this girl about customer service. She didn’t even let me speak when I had questions. I was left so confused after our conversation and she did not seem to care one bit.
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Author
Review #1501789 is a subjective opinion of poster.

Contact National General Insurance Customer Service

Mailing Address:
P.O. Box 3199
Winston-Salem, North Carolina 27102-3199
United States
Phone:
(800) 325-1088
All National General Insurance Contacts

National General Insurance Products and Services Reviews

0 comments

National General Insurance - Rude service rep

3.3
Details
Rude claims adjusters at this Insurance company
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Author
Review #1501787 is a subjective opinion of poster.