Review Rating
filters
State:
Show
City:
Show
Product:
Show
Most Helpful
A CRITICAL CARE POLICY THAT WAS SUPPOSE TO BE IN PLACE TO COVER OUR FRIEND AND EMPLOYEE IN NEED IS STILL ON GOING ….IT IS 7 MONTHS LATER AND FAMILY IS STILL WAITING FOR A DECISION? (LAST COMMENT: JUST GIVE US A LITTLE MORE TIME) WELL, HIS TIME ON EARTH IS NOW GONE!...
Read more
Anonymous
Rachel

10 months an still no payment after now supposedly approved. No check still. Said “call back after another 30 days”. Reported to state insurance commissioner. As a company, we...

Anonymous
Rachel Powell 2019

No money can replace him. But, it was the fact it was there to help in his time of need. This is truly disappointing knowing it is such a struggle to get what is owed and so t...

1.0
I liked
  • Only 1 rep was helpful and tried
I didn't like
  • Told no email or fax existed at first and rep was rude
  • Finally emailed and faxed hundreds of pages
  • Lost original paperwork sent to them by mail
#1456074

National General Insurance in Ontario, California - Worst Insurance Co.

I was hit by a person (who wasn't paying attention). They had National General Ins. They promise you everything (all lies). Then they try to get out of paying you any way they can. If you are ever in a traffic accident (even a minor one) and the person at fault has National General Ins. Get an Attorney immediately. This Co. is very dishonest.
1.0
Details
Billing Practices
Customer service
Discounts and Special Offers
Product or Service Quality
Reliability
Staff
Value for money
#1520741
Show

National General Insurance - Questionable Behavior

National General Insurance is practicing some questionable acts towards consumers who pay for their insurnce after they file a claim. Something illegal is going on. The company needs to be investigated. Contact the news media and the insurance commissioner's office. Hold them accountable for their behavior.
#1520537
Show
Some one tried to break into my truck in my driveway. I made a police report, got an estimate and called to make a claim. Was given a number to an adjuster Jeremy. Called him, no answer, left message. Had to call back, bc he did not return my call. He took a statement...
Read more
1.0
#1515394
I have never had a claim and have paid for a 6 mo policy. My truck was vandalized in my driveway, some one was trying to break in. I filed a police report, and called national general to make a claim. Was given a number to an adjuster, called him. He then gave me a...
Read more
#1515035
I was victim of property damage by a client of National General's Auto Policy. Five months later National has not yet paid the claim. They continue to give lame excuses and broken promises. They will make all sorts of excuses that are bold faced lies. I've received two...
Read more
1.0
Winston, North Carolina
I didn't like
  • Bad customer service claims department
#1506310

National General Insurance - Summer Saunders

Unbelievable how rude this girl was to me. My agent said she was rude to her too when she called. Why be so hateful? Summer Saunders did not sound professional at all on the phone. Someone needs to talk to this girl about customer service. She didn’t even let me speak when I had questions. I was left so confused after our conversation and she did not seem to care one bit.
2.9
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1501789
Show

National General Insurance - Rude service rep

Rude claims adjusters at this Insurance company
3.3
Details
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1501787
Show

National General Insurance - This company is ashame for the auto insurance business

These workers need to be shot, the most useless people in the world
#1441757
Show
Dear Lord, I have no words. This has been by far the worst experience of my life as a homeowner. I submitted a claim nearly 3 months ago, and I am no closer to getting any of the draw of the money to fix my home. I have sent everything in, and everytime I call this...
Read more
Anonymous
John Woodard

If you live in North Carolina contact me. I am a retired Insurance adjuster and am dedicated to helping people level the playing field.

#1385223

Contact National General Insurance Customer Service

Mailing Address:
P.O. Box 3199
Winston-Salem, North Carolina 27102-3199
United States
All National General Insurance Contacts

National General Insurance Products and Services Reviews

I got into this company not by choice when 21st Century got out of the auto insurance business in my state and my existing policy with them was transferred to National General. Renewed and paid in full for next six months. No claims or other dialogue until I went to...
Read more
1.0
#1368220