National General Accident And Health
National General Accident And Health Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
National General Accident And Health has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "DO NOT PURCHASE THIS HEALTH INSURANCE IT WILL BE THE BIGGEST MISTAKE YOU WILL EVERVMAKE", "Don't buy National General Accident & Health Insurance".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
National General Accident And Health has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "DO NOT PURCHASE THIS HEALTH INSURANCE IT WILL BE THE BIGGEST MISTAKE YOU WILL EVERVMAKE", "Don't buy National General Accident & Health Insurance".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Johnson, Arkansas
National Accidentall health insurance
This insurance is a scam do not purchase National General by Aenta health insurance they will find any excuse not to pay on your claims that's how they operate you pay your premiums but then when it's time for them to pay they will screw you, And what I didn't know they have a 5 year preexisting policy my insurance agent at the time did not tell me that and another thing you have to do all the work for them you have to call each doctors office and have them fax your medical records to them. And when Alex Brancato my insurance agent had forged my signature on the application and he lied about are weight National General does have a weight limit. I am just warning anybody that might ever consider purchasing this health insurance they will screw you and National general health insurance is not worth the grap they put you threw and you will be out thousands of dollars.
User's recommendation: DO NOT PURCHASE THIS HEALTH INSURANCE IT WILL BE THE BIGGEST MISTAKE YOU WILL EVERVMAKE
Terrible Terrible Customer Service
I needed to update my credit card information as my last one expired. I went online to change the information and there is no way, that I could see to change the information, even though I could clearly see the credit card information.
I have attempted to call them on two separate occasions to change the information and no one ever answers the phone! The message says I can push "1" and they will "hold my spot" and call me back. I can't stay tied to my phone all day hoping someone will call me back. I also sent them an email regarding this problem; and they said they would have someone call me.
I tried calling again. Again, no one answered until I had absolutely had enough of the non-sense and then Jessica answered, kept repeating the same thing over and over, "This is Jessica. How can I help you?" I finally asked if she was a recording. Then she said, "We must have a bad connection." and hung up!
To be clear, this is not an employee problem, this is an owner, management problem.
Poor customer service is a symptom of poor leadership. Poor Jessica is probably one of five people answering thousands of calls all day long.
The premiums are way too high for insurance that does not provide customer service. This is the worst company I have ever "attempted" to deal with. I say "attempted" because I never received any customer service.
Again, I can't wait all day for someone to call me back and interrupt whatever I'm doing for something that should have taken 5 minutes online!
This company's culture shows an absolute lack of disregard for its insureds and their time.
Maybe it's incompetent or maybe it doesn't have the means to meet its obligations. Who knows?
- Terrible customer service
Preferred solution: Add a method of payment section to the website so that people can go in and change their own payment information. Hire more people to answer the phones that people don't have to wait an eternity to take care of a five minute issue.
User's recommendation: Don't buy National General Accident & Health Insurance
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
Brands Related to National General Accident And Health
Allstate
“Continuous mistakes, no accountability or repercussion for their faults, terrible customer service....“
SquareTrade
“The first 2 days was trying to get the glass fixed on my phone square trade decided. They weren't gonna...“
Allstate Motor Club
“I have been waiting for over 3 hours for a tow. The first time I called to see why they had found out...“
Esurance
“I purchased a new vehicle on December 8, 2022. It was stolen on June 6, 2023. By July 10th or so,...“
Companies Similar to National General Accident And Health
My NatGen Policy
Carefirst Bluecross Blues...
“Everyone I try to log on to y account, window comes up with " you have to log out first" ! What gives??“
Farmers Insurance Group
“I called Farmers 8/29 to cancel my auto and homeowners insurance because Farmers is ridiculous when it...“
Adroit Health Group
“My experience is the same as all the rest. When contacting my legitimate VA state Marketplace to find a...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.